Guest Experience Lead — Assistant Restaurant Manager

TEMBUSU GARDENS PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Tembusu Gardens is seeking an Assistant Restaurant Manager to lead the front-of-house team in our vibrant Botanic Gardens locale. You’ll drive guest experiences, supervise service standards, and collaborate with kitchen and events teams to deliver memorable dining moments.

You’ll plan rosters, mentor staff, and monitor KPIs to optimise sales and guest satisfaction while ensuring health and safety compliance. Evening and weekend shifts are part of the role.

Qualifications

• 1-2 years of experience managing a full-service restaurant or café.
• Natural leader who motivates, inspires, and builds strong teams.
• Highly organized with sharp problem-solving skills.
• Great communicator who connects easily with guests and team members.
• Passion for food, beverages, and delivering genuine hospitality.
• Comfortable with POS and reservation systems, with good computer literacy.
• Willing to work evenings, weekends and public holidays.

Responsibilities

• Assist in leading front-of-house operations, ensuring smooth, high-quality service.
• Maintain a strong presence on the floor, engaging with guests and enhancing their experience.
• Plan staff rosters, conduct daily briefings, and ensure team alignment and productivity.
• Collaborate with kitchen to ensure seamless communication and consistent quality.
• Manage guest feedback professionally, resolving issues and maintaining standards.
• Drive performance through KPIs, focusing on sales growth and customer satisfaction.
• Monitor budgets, control costs and minimise waste.
• Ensure health, safety and sanitation regulations are followed.
• Recruit, train and develop team members to build a high-performing team.
• Conduct performance reviews and support staff development.
• Support marketing initiatives, including events and community engagement.
• Prepare and analyse reports on sales and operational performance.
• Uphold company policies and service standards.

Skills

Leadership

People management

Communication

Organisational skills

Problem solving

Tools

POS systems

Reservation systems

Computer literacy

Job description

Tembusu Gardens is seeking an Assistant Restaurant Manager to lead the front-of-house team in our vibrant Botanic Gardens locale. You’ll drive guest experiences, supervise service standards, and collaborate with kitchen and events teams to deliver memorable dining moments.

You’ll plan rosters, mentor staff, and monitor KPIs to optimise sales and guest satisfaction while ensuring health and safety compliance. Evening and weekend shifts are part of the role.