Front of House (Botanic Garden)

TEMBUSU GARDENS PTE. LTD.; Singapore; On-site; SGD 21,000 - 30,000; Full time

Job summary

Tembusu Gardens Pte. Ltd. is seeking a warm Front of House / Hostess to greet guests and support service at the dining area. You will create a welcoming atmosphere, manage reservations, take orders, and upsell specials while ensuring smooth front-of-house operations.

Ideal candidates have 1–2 years in customer service or hospitality, excellent communication, a polished appearance, and the ability to work weekends and holidays in a fast-paced team setting.

Qualifications

• Minimum 1–2 years in customer service or guest-facing roles, preferably in hospitality.
• Friendly and service-focused personality with a results-driven approach.
• Excellent communication and interpersonal skills.
• Well-groomed and professional appearance.
• Team player who thrives in a fast-paced environment.
• Able to work shifts, weekends and public holidays.

Responsibilities

• Greet guests with warmth and hospitality to create a welcoming atmosphere.
• Manage reservations, answer phone calls, and respond to guest enquiries.
• Seat guests according to floor plans and rotation schedules.
• Take orders and serve food and beverages accurately and efficiently.
• Provide menu recommendations and upsell specials confidently.
• Handle guest feedback professionally and resolve concerns promptly.
• Maintain cleanliness and organisation of the front-of-house area.
• Support daily operations and service flow.

Skills

Customer service

Hospitality

Communication

Team player

Guest orientation

Job description

Roles & Responsibilities

We are looking for a warm and service-focused Front of House / Hostess to be the face of Tembusu, responsible for both guest reception and service support.

Key Responsibilities

• Create a welcoming atmosphere by greeting guests with positive energy and genuine hospitality.
• Manage reservations, answer phone calls, and respond to guest enquiries.
• Seat guests according to designated floor plans and rotation schedules.
• Take orders and serve food and beverages accurately and efficiently.
• Provide knowledgeable menu recommendations and confidently upsell specials.
• Handle guest feedback professionally, resolving concerns promptly.
• Maintain cleanliness and organisation of the front-of-house area.
• Support daily operations and service flow.

Requirements

• Minimum 1-2 years of experience in customer service or guest-facing roles, preferably in hospitality.
• Friendly, outgoing, and service-focused personality.
• Excellent communication and interpersonal skills.
• Well-groomed and professional appearance.
• Team player who thrives in a fast-paced environment.
• Able to work shifts, weekends, and public holidays