Guest Experience Host — Reservations & Seating

GREENWOOD F & B PTE. LTD.; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

GREENWOOD F & B PTE. LTD. is seeking a Hostess to warmly welcome guests, seat them, and manage reservation calls. You will help maintain a clean, well-presented dining area and assist with waitlists and operational tasks to ensure smooth service.

The role requires 1+ year experience in a fast-paced restaurant, strong communication, multitasking, and basic computer skills. A friendly, professional demeanor is essential for guest satisfaction.

Qualifications

• 1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment.
• Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests.
• Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail.
• A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment.
• Basic computer skills, with experience using reservation systems.

Responsibilities

• Greeting guests as they arrive at the restaurant and seating them at their table.
• Managing the restaurant's reservation system and taking phone calls to book tables.
• Ensuring that the dining room is clean and well-presented at all times, with all tables set and ready for guests.
• Managing the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service.
• Assisting with the management of the restaurant's waitlist, communicating wait times to guests.
• Assisting with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising.

Skills

Interpersonal communication

Multitasking

Attention to detail

Customer service

Tools

Reservation systems

Job description

GREENWOOD F & B PTE. LTD. is seeking a Hostess to warmly welcome guests, seat them, and manage reservation calls. You will help maintain a clean, well-presented dining area and assist with waitlists and operational tasks to ensure smooth service.

The role requires 1+ year experience in a fast-paced restaurant, strong communication, multitasking, and basic computer skills. A friendly, professional demeanor is essential for guest satisfaction.