Guest Experience Associate - Dining & Service Pro

GREENWOOD F & B PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

GREENWOOD F & B PTE. LTD. is seeking a service crew member to greet and seat guests, present menus and wine lists, and take orders accurately and efficiently. You will provide menu recommendations and answer questions about items and ingredients, ensuring a welcoming first impression.

You will deliver food and drinks, maintain presentation standards, handle complaints professionally, and stay up-to-date with menu changes and promotions to enhance guest experiences.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, positive, and professional demeanor.
• Ability to multi-task in a busy restaurant.

Responsibilities

• Greeting and seating guests, presenting menus and wine lists, and taking orders accurately and efficiently.
• Providing menu recommendations and answering questions about menu items and ingredients.
• Maintaining a clean and organized dining area, ensuring all tables are set to a high standard.
• Delivering food and drinks to tables, ensuring quality and presentation are maintained to our high standards.
• Handling customer complaints and concerns with professionalism and a positive attitude.
• Maintaining a deep understanding of our menu and wine list, and keeping up-to-date with changes and promotions.

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Under pressure

Job description

GREENWOOD F & B PTE. LTD. is seeking a service crew member to greet and seat guests, present menus and wine lists, and take orders accurately and efficiently. You will provide menu recommendations and answer questions about items and ingredients, ensuring a welcoming first impression.

You will deliver food and drinks, maintain presentation standards, handle complaints professionally, and stay up-to-date with menu changes and promotions to enhance guest experiences.