Front Desk Associate – Guest Service (Hotel)

GP HOTEL MANAGEMENT PTE. LTD.; Singapore; Presencial; SGD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal allowance

Uniform allowance

Incentives and bonuses

Staff rates at Accor

Descripción de la vacante

GP Hotel Management Pte. Ltd. in Singapore is hiring for a Front Office role within our diverse portfolio of 25 hotels across Singapore. You will ensure a warm welcome, assist guests during check-in/check-out, and provide accurate information about rooms and services.

The ideal candidate loves customer service, communicates fluently in English, and can work in a team as well as independently. Weekend and public holiday shifts are included.

Formación

• Passionate about customer service
• Fluent in English
• Team player with ability to work independently
• Willing to work on weekends and public holidays
• Flexible with day and night shifts

Responsabilidades

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Descripción del empleo

GP Hotel Management Pte. Ltd. in Singapore is hiring for a Front Office role within our diverse portfolio of 25 hotels across Singapore. You will ensure a warm welcome, assist guests during check-in/check-out, and provide accurate information about rooms and services.

The ideal candidate loves customer service, communicates fluently in English, and can work in a team as well as independently. Weekend and public holiday shifts are included.