Guest Experience & Food Service Associate

Commonwealth Concepts Pte. Ltd.; Singapore; On-site; SGD 20,000 - 25,000; Full time

Job summary

Commonwealth Concepts Pte. Ltd. is seeking a friendly frontline team member to deliver high-quality customer service in busy outlets. You will greet guests warmly, take orders, upsell recommendations, and ensure accurate POS entry. Maintain outlet cleanliness and assist with stock checks across multiple mall locations.

Training is provided, and you will be part of a supportive team in a fast-paced retail environment at Tampines Mall, Bugis Junction, and other nearby malls.

Qualifications

• Educational requirement: Primary/Secondary/O Level or equivalent.
• No work experience required.
• Locations include Tampines Mall, Bugis Junction, Paya Lebar, City Square Mall, Kallang Wave Mall.

Responsibilities

• Deliver quality customer service to all guests.
• Greet each guest promptly and courteously with a good smile and body language.
• Make recommendations and upsell.
• Key orders in the Point-of-Sale system efficiently.
• Serve food & beverages according to guests’ orders efficiently.
• Maintain cleanliness of the outlet.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Escalate guests' complaints to duty manager if unable to conduct service recovery.
• Any ad-hoc duties assigned.

Skills

Customer service

Education

Primary/Secondary/O Level

Job description

Commonwealth Concepts Pte. Ltd. is seeking a friendly frontline team member to deliver high-quality customer service in busy outlets. You will greet guests warmly, take orders, upsell recommendations, and ensure accurate POS entry. Maintain outlet cleanliness and assist with stock checks across multiple mall locations.

Training is provided, and you will be part of a supportive team in a fast-paced retail environment at Tampines Mall, Bugis Junction, and other nearby malls.