Guest Experience Specialist (Service & Upsell)

Commonwealth Concepts Pte. Ltd.; Singapore; Vor Ort; SGD 20.000 - 27.000; Vollzeit

Zusammenfassung

Commonwealth Concepts Pte. Ltd. is seeking friendly service staff to deliver exceptional guest experiences in our outlets. You will greet guests warmly, take orders, and make recommendations with upselling to enhance the dining experience.

Responsibilities include handling POS orders efficiently, serving food and beverages, maintaining outlet cleanliness, checking inventory, and escalating complaints to the duty manager when needed. Ad-hoc duties may be assigned.

Qualifikationen

• Must possess at least a Primary/Secondary School/"O" Level, any field.
• No work experience required.

Aufgaben

• Deliver quality customer service to all guests.
• Greet each guest promptly and courteously with good smile and body language.
• Make recommendations and upsell.
• Key orders in the Point-of-Sale system efficiently.
• Serve food & beverages according to guests’ orders efficiently.
• Maintain cleanliness of the outlet.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Escalate guests complain to duty manager if unable to conduct service recovery.
• Any ad-hoc duties assigned.

Ausbildung

Primary/Secondary School/O Level

Jobbeschreibung

Commonwealth Concepts Pte. Ltd. is seeking friendly service staff to deliver exceptional guest experiences in our outlets. You will greet guests warmly, take orders, and make recommendations with upselling to enhance the dining experience.

Responsibilities include handling POS orders efficiently, serving food and beverages, maintaining outlet cleanliness, checking inventory, and escalating complaints to the duty manager when needed. Ad-hoc duties may be assigned.