Guest Experience & F&B Operations Manager

SAI RESTAURANT AND CATERING SERVISES (PTE.) LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

SAI RESTAURANT AND CATERING SERVISES (PTE.) LTD. is seeking an experienced restaurant operations lead in Singapore to oversee daily service, optimize menus for profitability and seasonality, and ensure guest satisfaction.

You will manage recruitment, staff scheduling, and training, control labor budgets, negotiate vendor contracts, and maintain inventory and sanitation standards to deliver consistent, high-quality dining experiences.

Responsibilities

• Reviewing food and beverage menus to confirm profitability, seasonality and alignment with customer preferences
• Maintaining high standards of food quality and sanitation
• Overseeing recruitment, staff scheduling and ongoing training to ensure smooth daily operations and consistent service
• Facilitating superior guest experiences, including addressing customer complaints
• Managing budgets for labor costs and related administrative tasks
• Negotiating vendor contracts
• Overseeing inventory and the condition of perishable goods, utensils and cooking supplies

Job description

SAI RESTAURANT AND CATERING SERVISES (PTE.) LTD. is seeking an experienced restaurant operations lead in Singapore to oversee daily service, optimize menus for profitability and seasonality, and ensure guest satisfaction.

You will manage recruitment, staff scheduling, and training, control labor budgets, negotiate vendor contracts, and maintain inventory and sanitation standards to deliver consistent, high-quality dining experiences.