Guest Experience Concierge - Front Desk & Admin

PVH (Tommy Hilfiger/Calvin Klein); Singapore; On-site; SGD 24,552 - 37,944; Full time

Job summary

CBRE is seeking a courteous concierge to assist guests, residents and visitors, providing customer service support across property locations and completing records and service request logs. You will respond promptly with accurate information, help the Property Manager and team, and follow safety procedures.

O levels or equivalent, strong interpersonal and communication skills, a positive attitude and readiness to work rotating shifts are required.

Qualifications

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Responsibilities

• Assists guests, residents and visitors with customer service support and administrative duties.
• Maintains accurate records, logs service requests and tracks status.
• Responds promptly with accurate information according to requests.
• Provides administrative assistance to the Property Manager and management team.
• Summons appropriate assistance and notifies according to procedures.
• Follows security and emergency procedures for the property.

Skills

Customer service

Frontline work

Interpersonal skills

Communication skills

Team player

Education

O Levels or equivalent

Job description

CBRE is seeking a courteous concierge to assist guests, residents and visitors, providing customer service support across property locations and completing records and service request logs. You will respond promptly with accurate information, help the Property Manager and team, and follow safety procedures.

O levels or equivalent, strong interpersonal and communication skills, a positive attitude and readiness to work rotating shifts are required.