Guest Experience Concierge

GRANMIL HOLDINGS PTE LTD; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

GRANMIL HOLDINGS PTE LTD in Singapore is seeking a courteous Bell Attendant to greet guests, escort them to rooms, and assist with luggage and transportation requests.

You will inform guests about hotel amenities, operate with professional appearance, and ensure safety and smooth arrival and departure experiences. This role requires high school education and a customer-focused mindset, with the ability to stay composed during busy periods.

Qualifications

• Greet guests and provide courteous service.
• Assist guests with instructions and directions as needed.
• Maintain a professional appearance and bearing at all times.

Responsibilities

• Greet and escort guests to rooms.
• Open doors and assist guests entering and leaving the property.
• Inform guests of amenities, services, hours, and local activities.
• Identify and explain room features (key, mini-bar, in-room safe).
• Transport luggage to/from rooms and assist with storage.
• Arrange transportation for guests and record advance requests.
• Communicate parking procedures to guests.

Skills

Guest service

Communication

Professional appearance

Education

High school diploma or GED

Job description

GRANMIL HOLDINGS PTE LTD in Singapore is seeking a courteous Bell Attendant to greet guests, escort them to rooms, and assist with luggage and transportation requests.

You will inform guests about hotel amenities, operate with professional appearance, and ensure safety and smooth arrival and departure experiences. This role requires high school education and a customer-focused mindset, with the ability to stay composed during busy periods.