Restaurant Guest Services & Reservations Host

Greenwood Fish Market; Singapore; On-site; SGD 17,000 - 21,000; Full time

Job summary

Greenwood Fish Market in Singapore is seeking guest-focused team members to welcome guests and seat them at their tables. You will manage reservations and respond to phone inquiries to book tables, ensuring a smooth dining experience.

Maintain a clean and presentable dining room with all tables set and ready for guests. You will help manage the flow of guests and assist with waitlists and general restaurant operations as needed, including bussing and sanitising.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to multitask and prioritise tasks in a fast-paced environment.
• Friendly and professional demeanour in a busy restaurant.
• Basic computer skills with experience using reservation systems and MS Office.

Responsibilities

• Greeting guests as they arrive and seating them at their table.
• Managing the restaurant's reservation system and taking phone calls to book tables.
• Ensuring dining room is clean and well-presented with tables ready for guests.
• Managing flow of guests to ensure efficient service by waitstaff.
• Assisting with waitlist management and communicating wait times.
• Assisting with general restaurant operations including bussing tables and sanitising.

Skills

Interpersonal skills

Multitasking

Attention to detail

Demeanour

Basic computer skills

Shift flexibility

Tools

Reservation system

Microsoft Office

Job description

Greenwood Fish Market in Singapore is seeking guest-focused team members to welcome guests and seat them at their tables. You will manage reservations and respond to phone inquiries to book tables, ensuring a smooth dining experience.

Maintain a clean and presentable dining room with all tables set and ready for guests. You will help manage the flow of guests and assist with waitlists and general restaurant operations as needed, including bussing and sanitising.