Growth Insights Analyst

eClerx LLC; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

eClerx is seeking a Growth Data Analyst in Singapore to turn customer, campaign and product data into reliable reporting and actionable insights across markets. You will take analytical work from the initial business question through metric definition, data validation, analysis and reporting.

You will partner with campaign, marketing, product and data teams to explain what is working, where opportunities exist and what to improve, and you will develop dashboards and recurring scorecards to make

Qualifications

• Knowledge/Experience in customer or product analytics.
• Ability to understand SQL/Python based pipelines - take over and maintain.
• Experience building or maintaining dashboards in Power BI or a comparable business intelligence tool.
• Ability to analyse funnels, cohorts, attribution, campaign lift and retention, and explain methodological limitations.
• Experience with data quality checks, metric consistency, reconciliation and root-cause investigation.
• Ability to turn stakeholder questions into measurable analysis and communicate findings as practical recommendations.
• Experience engaging with AI tools and emerging technologies to improve productivity, workflows and presenting analytical ideas.

Responsibilities

• Partner with stakeholders to define analysis objectives, metrics and measurement plans.
• Analyze customer behaviour, including engagement, conversion, acquisition, reactivation and retention.
• Maintain reliable analytical datasets, metric definitions and reporting views.
• Develop dashboards and recurring scorecards that make trends, comparisons and data freshness clear.
• Validate data across source, pipeline and dashboard layers; investigate discrepancies and coordinate fixes.
• Translate findings into clear recommendations for campaign and marketing decisions.
• Use approved AI tools to support research, analysis, documentation and workflow improvement.

Skills

Customer analytics

Product analytics

SQL

Python

Dashboards

Funnel analysis

Retention analysis

Data quality checks

Stakeholder communication

AI tools usage

Tools

Power BI

Job description

eClerx is seeking a Growth Data Analyst in Singapore to turn customer, campaign and product data into reliable reporting and actionable insights across markets. You will take analytical work from the initial business question through metric definition, data validation, analysis and reporting.

You will partner with campaign, marketing, product and data teams to explain what is working, where opportunities exist and what to improve, and you will develop dashboards and recurring scorecards to make