Grants Operations & Claims Support

Employment and Employability Institute (e2i) - Healthcare; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

The Employment and Employability Institute (e2i) - Healthcare is seeking an Operations Assistant to support grants administration, application processing, onboarding and day-to-day duties within the operations team.

You will validate claims documents for disbursement, provide findings for evaluation, review submissions for completeness, maintain audit-ready records, and coordinate with Members, Training Providers, and other departments for enquiries and appeals.

Qualifications

• A-Level or above.
• Proficient in Microsoft Office.
• Good time management and problem-solving skills.
• Meticulous with good numeracy.
• Possess good written and verbal communications skills.
• Excellent interpersonal & communication skill.

Responsibilities

• Administer day‑to‑day operations of e2i's grants, including processing of applications, variations, candidate onboarding and claims.
• Validate claims documents and prepare for Finance disbursement, & where relevant, provide findings to the OIC for evaluation.
• Review submitted documentation for completeness and compliance; identify discrepancies and follow up with employers or partners
• Maintain accurate, audit‑ready records in accordance with programme and organisational requirements
• Liaise with Members, Training Providers, call centre and relevant departments for appeals and enquiries
• Checking of membership status
• Update internal database and prepare reports
• Any other ad-hoc duties assigned.

Skills

Microsoft Office

Time management

Numeracy

Written & verbal communications

Interpersonal skills

Education

A Level & above

Job description

The Employment and Employability Institute (e2i) - Healthcare is seeking an Operations Assistant to support grants administration, application processing, onboarding and day-to-day duties within the operations team.

You will validate claims documents for disbursement, provide findings for evaluation, review submissions for completeness, maintain audit-ready records, and coordinate with Members, Training Providers, and other departments for enquiries and appeals.