Graduate IT Support Engineer Trainee

DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

DXC Technology invites fresh graduates to join the GRIT Programme in Singapore as IT Support Engineer Trainees. Log, validate and diagnose customer issues across products used at customer sites, delivering solutions through information gathering and structured troubleshooting.

You will escalate where needed to meet defined service levels. The GRIT Programme provides hands-on exposure to enterprise IT operations, with six‑month opportunities and a pathway to full‑time employment in a

Qualifications

• Fresh graduates with no prior working experience.
• Willing to commit to a full‑time traineeship.
• Able to work in Singapore and adapt to a fast‑paced IT support environment.

Responsibilities

• Log and validate customer contacts.
• Diagnose and troubleshoot issues across enterprise IT products.
• Communicate clearly with customers and escalate where needed.
• Maintain call/status updates and adhere to service levels.

Education

Graduated in 2024, 2025 or 2026 from a University/Polytechnic/ITE

Job description

DXC Technology invites fresh graduates to join the GRIT Programme in Singapore as IT Support Engineer Trainees. Log, validate and diagnose customer issues across products used at customer sites, delivering solutions through information gathering and structured troubleshooting.

You will escalate where needed to meet defined service levels. The GRIT Programme provides hands-on exposure to enterprise IT operations, with six‑month opportunities and a pathway to full‑time employment in a