Government Admin, Records Management using Digital/Tech Tools (Changi Airport)

CGP Personnel; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

The Civil Aviation Authority of Singapore at Changi Airport Terminal 2 is seeking a Governance, Compliance and Audit Support analyst on a 1-year contract. The role involves coordinating user access reviews, log reviews and supporting cross-functional teams to strengthen audit and security controls.

Leverage GovTech tools and AI utilities to improve reporting efficiency, maintain documentation, and support project tracking and process improvements.

Responsibilities

• Coordinate periodic user access reviews by preparing account listings, tracking responses from system owners and following up on outstanding reviews
• Track outstanding reviews and follow up with relevant system owners/officers for completion
• Compile, organise and maintain supporting records and documentation, such as completed review forms, system extracts, screenshots and approval records, in the designated repository for audit and compliance reviews
• Leverage smart tools & AI: Utilise AI utilities, OpenGov products, and GovTech solutions (e.g., Pair AI, FormSG, or workflow tools), to support data comparison, automate tracking, and improve compliance reporting efficiency
• Coordinate the administrative activities required for periodic log reviews, including scheduling, collection of records and completion tracking
• Coordinate log collection from system owners and documentation across systems for security monitoring and audit purposes
• Assist in preparing log-related evidence and artefacts for audits, compliance reviews and incident investigations
• Assist to maintain project tracking records (project schedules, milestones, deliverables, etc.) to support compliance and delivery objectives
• Coordinate cross-functional actions and reviews to drive timely completion of deliverables
• Organise documents in the designated repository and update user guides and Standard Operating Procedures (SOPs) based on changes
• Support project implementation activities: including data management, workflow coordination, testing and deployment support
• Assist with onboarding, user provisioning and operational readiness activities
• Assist in exploring and use of Whole-of-Government (WOG) tools (e.g., Power Apps, applySG, GatherSG) to support simple process improvements and reduce manual administrative effort
• Provide administrative support for process improvement initiatives including collating information, maintaining trackers and records, coordinating user inputs, following up on actions and organising documentation

Job description

This position will start off as 1 year contract.

Location:
Civil Aviation Authority of Singapore, at Changi Airport Terminal 2

Governance, Compliance and Audit Support

• Coordinate periodic user access reviews by preparing account listings, tracking responses from system owners and following up on outstanding reviews
• Track outstanding reviews and follow up with relevant system owners/officers for completion
• Compile, organise and maintain supporting records and documentation, such as completed review forms, system extracts, screenshots and approval records, in the designated repository for audit and compliance reviews
• Leverage smart tools & AI: Utilise AI utilities, OpenGov products, and GovTech solutions (e.g., Pair AI, FormSG, or workflow tools), to support data comparison, automate tracking, and improve compliance reporting efficiency

Log Review Support

• Coordinate the administrative activities required for periodic log reviews, including scheduling, collection of records and completion tracking
• Coordinate log collection from system owners and documentation across systems for security monitoring and audit purposes
• Assist in preparing log-related evidence and artefacts for audits, compliance reviews and incident investigations

Operational & Project Support

• Assist to maintain project tracking records (project schedules, milestones, deliverables, etc.) to support compliance and delivery objectives
• Coordinate cross-functional actions and reviews to drive timely completion of deliverables
• Organise documents in the designated repository and update user guides and Standard Operating Procedures (SOPs) based on changes
• Support project implementation activities: including data management, workflow coordination, testing and deployment support
• Assist with onboarding, user provisioning and operational readiness activities

Automation & Process Improvement

• Assist in exploring and use of Whole-of-Government (WOG) tools (e.g., Power Apps, applySG, GatherSG) to support simple process improvements and reduce manual administrative effort
• Provide administrative support for process improvement initiatives including collating information, maintaining trackers and records, coordinating user inputs, following up on actions and organising documentation

Working Hour:
Mon to Thu: 8.30am to 6pm, Fri: 8.30am to 5.30pm

Salary:

$2760