Global Service Engineer — UPS & Power Electronics

Socomec Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Socomec Group in Singapore seeks a Service Engineer to commission new products, service and troubleshoot installed systems, and train customers and distributors.

You will apply installation procedures on site, tailor UPS settings to the environment, and test to meet customer requirements while coordinating technicians on projects. You will maintain long-term relationships with customers and provide ongoing technical support and knowledge transfer.

Qualifications

• Diploma in Electrical Engineering is required.
• Ability to analyze technical problems.
• Knowledge of electrical theory and power electronics.
• Ability to read and understand single-line diagrams.
• Valid Class 3 driving licence.
• Commitment to safety and reporting procedures.

Responsibilities

• Install and commission on site following procedures.
• Customize UPS settings for customer environment.
• Test according to customer requirements.
• Coordinate technicians on projects when needed.
• Carry out preventive maintenance per SOCOMEC specs.
• Troubleshoot installed SOCOMEC equipment and diagnose issues.
• Provide feedback on recurrent problems.
• Run training sessions for customers and distributors.
• Maintain sustainable relationships with customers.
• Provide basic information on daily use of the machine to customers.
• Upskill distributors through training.

Skills

Problem analysis

Electrical theory

Power electronics

Single line diagrams

Safety procedures

Driving licence

Education

Diploma in Electrical Engineering

Job description

Socomec Group in Singapore seeks a Service Engineer to commission new products, service and troubleshoot installed systems, and train customers and distributors.

You will apply installation procedures on site, tailor UPS settings to the environment, and test to meet customer requirements while coordinating technicians on projects. You will maintain long-term relationships with customers and provide ongoing technical support and knowledge transfer.