Global Screening Operations - Payments Lifecycle Analyst

Testing Site - JPMC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Testing Site - JPMC is seeking an Analyst in Global Screening Operations to support client and transaction screening within payments operations. You will review screening alerts, validate potential sanctions matches, and partner with compliance to uphold quality standards.

This role requires meticulous documentation and timely decisions in a fast-paced, risk‑intensive environment. You will work across client and transaction screening, escalations, and production support, investigating alerts end

Qualifications

• Bachelor's degree required.
• Ability to read and write Japanese at JLPT N3 level or higher.
• Ability to work independently and meet deadlines in a regulatory environment.
• Demonstrated commitment to quality in a risk‑intensive setting and strict confidentiality.
• Strong analytical and problem‑solving skills with timely decision‑making.
• Proven ability to prioritize multiple tasks and adapt to change.
• Familiarity with SLAs and performance metrics.
• Attention to detail and accuracy in documentation.

Responsibilities

• Review and investigate alerts using screening platforms and research tools.
• Apply sanctions and AML requirements, including OFAC and other regimes.
• Collaborate with global partners to resolve cases and ensure standards.
• Manage shared mailboxes, perform alert screening, and conduct inquiries to close gaps.
• Maintain high productivity while meeting SLAs and targets.
• Stay current with policy and procedure changes and apply them daily.

Skills

Japanese proficiency

Analytical skills

Regulatory awareness

Attention to detail

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Help safeguard the financial system at global scale. Join a team that screens more than 9 million transactions and 380 million customer records each day to prevent financial crime. You will master advanced screening tools, deepen your risk and analytics skills, and collaborate across regions. We invest in your growth with training, mentorship, and clear paths to senior and specialist roles. Your impact will be immediate, protecting clients, communities, and the integrity of payments worldwide.

As an Analyst in Global Screening Operations within payments operations, you ensure client and transaction activity complies with global and local regulations. You act as a first line of defense for the bank by reviewing screening alerts and validating potential sanctions and politically exposed person matches. You partner with compliance and cross‑functional teams to uphold quality standards, resolve complex cases, and reduce risk. You identify process gaps and support technology upgrades that improve speed, accuracy, and client outcomes.

You will work across client and transaction screening, escalations, and production support. Day to day, you investigate alerts end to end, document decisions with clear evidence, and deliver metrics and reporting that drive accountability. This is a fast‑paced, risk‑intensive environment that rewards judgment, diligence, and attention to detail.

Job responsibilities:

• Review and investigate transaction and client alerts using screening platforms and research tools
• Apply sanctions and anti-money laundering (AML) requirements, including Office of Foreign Assets Control (OFAC) and other sanctions regimes
• Collaborate with global partners to resolve complex cases, share best practices, and ensure consistent standards
• Manage shared mailboxes, perform alertsscreening, and conduct inquiries to close information gaps
• Maintain high quality productivitywhile meeting Service Level Agreements and performance targets
• Stay current with policy, control, and procedure changes and apply them in daily work

Required qualifications, capabilities, and skills

• Bachelor’s Degree
• Ability to read and write Japanese at Japanese Language Proficiency Test N3 level or higher, as this role needs to interface with Japan transactions and work with Japanese clients
• Ability to work independently and meet deadlines in a regulatory environment
• Demonstrated commitment to quality in a risk‑intensive setting and strict confidentiality
• Strong analytical and problem‑solving skills with sound, timely decision‑making
• Proven ability to prioritize multiple tasks and adapt to change
• Familiarity with Service Level Agreements and performance metrics such as Key Performance Indicators and Key Risk Indicators
• Attention to detail and accuracy in documentation and evidence retention
• Proficiency with Microsoft Excel, Word, and Outlook

Preferred qualifications, capabilities, and skills

• Experience in high‑volume processing, risk operations, or screening work in a financial sector
• Experience with payments screening or financial crime prevention
• Knowledge of banking systems across lines of business