Global Salesforce Lead & Platform Architect

FOODPANDA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

foodpanda is seeking a Salesforce Head to lead the global Salesforce ecosystem across 16 markets, driving strategy, architecture, and execution. You will manage a multidisciplinary team, set roadmaps, and translate commercial aims into scalable system solutions.

You will influence senior stakeholders, balance competing priorities, and ensure platform stability and measurable business impact across regions. English fluency is essential.

Qualifications

• 10–12 years of overall experience, with 6–8 years in leading teams.
• Experience owning a function or platform end-to-end, with vision and strategy.
• Deep Salesforce experience across architecture, customization, and integration.
• Hands-on Salesforce credibility as a power user or admin.
• Proven senior stakeholder management and multi-market coordination.
• Capacity and dependency management in ambiguous environments.
• Experience running requirements workshops and writing user stories.

Responsibilities

• Define and own the Salesforce operating model across 16 markets.
• Set the multi-quarter Salesforce roadmap aligning with regional goals.
• Lead and develop a multidisciplinary team and succession planning.
• Balance demand across markets and manage trade-offs and priorities.
• Navigate dependencies and align stakeholders with differing KPIs.
• Partner with product, commercial, and operations to ensure impact.
• Own automation tooling and SOPs for scalable processes.
• Drive adoption across markets and ensure platform stability.

Skills

Salesforce

Platform architecture

Stakeholder management

People leadership

CRM/SaaS implementations

Requirements workshops

JIRA familiarity

English fluency

Tools

JIRA

Job description

foodpanda is seeking a Salesforce Head to lead the global Salesforce ecosystem across 16 markets, driving strategy, architecture, and execution. You will manage a multidisciplinary team, set roadmaps, and translate commercial aims into scalable system solutions.

You will influence senior stakeholders, balance competing priorities, and ensure platform stability and measurable business impact across regions. English fluency is essential.