Global Salesforce Head: Strategy, Architecture & Leadership

foodpanda; Singapore; On-site; SGD 180,000 - 210,000; Full time

Job summary

foodpanda seeks a Salesforce Head to own the strategy, architecture, and global execution of the Salesforce ecosystem across 16 markets in EU, Turkey, and APAC. You will lead a multidisciplinary team, set the operating model, and align business goals with scalable, data-driven solutions.

You will report to the Regional Director of Digital Sales, drive long-term product roadmaps, and ensure platform stability, compliance, and measurable business impact across markets.

Qualifications

• 10–12 years total experience, 6–8 years leading teams.
• End-to-end function/platform ownership with vision/strategy.
• Deep Salesforce experience across architecture, customization, integration.
• Hands-on Salesforce credibility translating business needs into design.
• Proven senior stakeholder management across multi-market environments.

Responsibilities

• Own operating model for Salesforce across 16 markets.
• Set long-term Salesforce product and platform strategy with multi-quarter roadmap.
• Mentor and develop multidisciplinary team, incl. leads/senior ICs.
• Manage capacity across 16 markets; balance KPI priorities and trade-offs.
• Navigate ambiguity; align stakeholders and manage dependencies.
• Partner with product, commercial, and ops leadership to ensure impact.
• Own automation products and SOPs for consistency and scale.
• Drive adoption across 16 markets and influence behavior.
• Ensure platform stability, performance, and compliance.
• Stay hands-on with architecture reviews and proof-of-concepts.

Skills

Salesforce leadership

Platform leadership

Stakeholder management

Cross-market delivery

Team mentoring

Requirements workshops

Tools

JIRA

Salesforce

Job description

foodpanda seeks a Salesforce Head to own the strategy, architecture, and global execution of the Salesforce ecosystem across 16 markets in EU, Turkey, and APAC. You will lead a multidisciplinary team, set the operating model, and align business goals with scalable, data-driven solutions.

You will report to the Regional Director of Digital Sales, drive long-term product roadmaps, and ensure platform stability, compliance, and measurable business impact across markets.