Global Salesforce Head & Platform Strategy

SmartRecruiters, Inc.; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

foodpanda, part of the Delivery Hero Group, is seeking a Salesforce Head to own the strategic vision, platform architecture, and global execution of our Salesforce ecosystem across 16 markets in EU, Turkey, and APAC.

You will lead a multidisciplinary team of developers, admins, architects, and business analysts, shaping the operating model and long-term roadmap while balancing competing priorities and driving measurable business impact.

Qualifications

• 10–12 years overall experience with 6–8 years in leading teams.
• Deep Salesforce expertise across architecture, customization, and integration.
• Experience owning a function end-to-end and setting strategy.
• Strong stakeholder management at senior levels across markets.
• Excellent communication translating tech concepts to business.
• Fluent in English; familiar with JIRA is a plus.

Responsibilities

• Own and evolve operating model for Salesforce across 16 markets.
• Set and drive long-term Salesforce product and platform strategy.
• Lead, mentor, and develop a multidisciplinary team.
• Manage capacity across 16 markets and prioritise demands.
• Navigate ambiguity and align cross-team dependencies.
• Partner with product, commercial, and operational leadership.
• Own automation products and SOPs; design scalable processes.
• Drive adoption at scale across markets.
• Ensure platform stability, performance, and compliance.
• Stay hands-on steering solution frameworks and architecture review.

Skills

Salesforce expertise

Platform architecture

Stakeholder management

Leadership

Tools

JIRA

Job description

foodpanda, part of the Delivery Hero Group, is seeking a Salesforce Head to own the strategic vision, platform architecture, and global execution of our Salesforce ecosystem across 16 markets in EU, Turkey, and APAC.

You will lead a multidisciplinary team of developers, admins, architects, and business analysts, shaping the operating model and long-term roadmap while balancing competing priorities and driving measurable business impact.