Global Quality Architect: QMS & Release Governance

doodle labs (sg) pte. ltd.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

doodle labs (sg) pte. ltd. is seeking a Head of Quality to architect, implement, and scale a company-wide Quality Management System that supports rapid growth without compromising reliability, compliance, or customer trust.

You will lead the initial 6–12 month objectives, build a high-performance QA team, and drive measurable improvements in RMA reduction, audit readiness, and release quality across global teams.

Qualifications

• Audit & compliance experience in QA environments
• Ability to define KPIs and governance models
• Strong cross-functional collaboration and leadership
• Experience in SDLC QA and software release governance
• Experience with CAPA, defect reduction, and process improvement

Responsibilities

• Architect and implement a scalable QA Management System spanning HW, SW, CM, NPI and customer support.
• Define governance, KPIs, and ownership for QA across the organization.
• Lead and grow a high-performance QA team with clear roles and weekly reporting.
• Establish software QA processes, release gates, and cybersecurity considerations for QA reviews.
• Drive certification readiness (e.g., ISO9001) with documentation and internal controls.
• Partner with HW, SW, NPI, Sales, and Customer Support to embed quality early in design and delivery.

Job description

doodle labs (sg) pte. ltd. is seeking a Head of Quality to architect, implement, and scale a company-wide Quality Management System that supports rapid growth without compromising reliability, compliance, or customer trust.

You will lead the initial 6–12 month objectives, build a high-performance QA team, and drive measurable improvements in RMA reduction, audit readiness, and release quality across global teams.