Global Process Excellence Lead

Ocean Network Express; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ocean Network Express is seeking a role-focused candidate to support Space Control projects by documenting business requirements and coordinating improvements. You will work with Product Owners and Technical Architects to manage enhancements and ensure alignment with business needs across regions.

The position involves leading process analysis, design, and governance activities, driving standardization, and monitoring performance to realize DX-driven efficiency gains.

Qualifications

• Experience with business process management and process improvement initiatives.
• Strong stakeholder management and communication skills.
• Ability to document requirements and translate business needs into actionable items.

Responsibilities

• Support Chorus projects related to Space Control by registering all necessary business requirements into development items.
• Study improvement ideas with business users and manage SR/CR of system enhancements with Product Owner and Technical Architect.
• Manage multiple Space Control projects to accelerate standardization and deliver DX-related yields (e.g., BEAR, SNOW, Account Plan).
• Implement ongoing process review to align Space Control with business requirements.
• Collaborate with Regional BPM/BPIT teams to share information and drive cross-location process improvements.

Job description

Ocean Network Express is seeking a role-focused candidate to support Space Control projects by documenting business requirements and coordinating improvements. You will work with Product Owners and Technical Architects to manage enhancements and ensure alignment with business needs across regions.

The position involves leading process analysis, design, and governance activities, driving standardization, and monitoring performance to realize DX-driven efficiency gains.