Global Optical WAN NOC Engineer

Lex; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Apple is seeking a Network Operations Engineer for the Global Network Services (GNS) team in Singapore. You will monitor, maintain, and troubleshoot the global DWDM optical WAN, collaborating with cross-functional groups to ensure service availability.

You will engage in after-hours support, handle high-level optical issues, and mentor teammates while maintaining a reliable and scalable global network footprint. Strong collaboration and communication are essential.

Qualifications

• 2–4 years of professional experience in optical networking or related field.
• Experience with Tier I/II NOC functions.
• Solid understanding of optical network design.

Responsibilities

• Monitor and maintain the DWDM optical network, including transponder, line system, and ROADM techs; identify and resolve alarms and performance issues; perform advanced troubleshooting.
• Participate in rotating duty pager schedule for after-hours support of incidents.
• Work shifted hours including weekends/holidays to maintain continuous network operations.

Skills

Optical networking

NOC operations

DWDM

Troubleshooting

Education

Bachelor's degree in Electrical Engineering or related field

Job description

Apple is seeking a Network Operations Engineer for the Global Network Services (GNS) team in Singapore. You will monitor, maintain, and troubleshoot the global DWDM optical WAN, collaborating with cross-functional groups to ensure service availability.

You will engage in after-hours support, handle high-level optical issues, and mentor teammates while maintaining a reliable and scalable global network footprint. Strong collaboration and communication are essential.