Core Services Network Operations Engineer - Optical Network

Lex; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Apple is seeking a Network Operations Engineer for the Global Network Services (GNS) team in Singapore. You will monitor, maintain, and troubleshoot the global DWDM optical WAN, collaborating with cross-functional groups to ensure service availability.

You will engage in after-hours support, handle high-level optical issues, and mentor teammates while maintaining a reliable and scalable global network footprint. Strong collaboration and communication are essential.

Qualifications

• 2–4 years of professional experience in optical networking or related field.
• Experience with Tier I/II NOC functions.
• Solid understanding of optical network design.

Responsibilities

• Monitor and maintain the DWDM optical network, including transponder, line system, and ROADM techs; identify and resolve alarms and performance issues; perform advanced troubleshooting.
• Participate in rotating duty pager schedule for after-hours support of incidents.
• Work shifted hours including weekends/holidays to maintain continuous network operations.

Skills

Optical networking

NOC operations

DWDM

Troubleshooting

Education

Bachelor's degree in Electrical Engineering or related field

Job description

Summary

Apple is looking for a Network Operations Engineer to join their Global Network Services (GNS) team. This person will work in a dynamic team and environment and be responsible for the Global WAN & optical infrastructure including Metro and Long Haul applications.

Description

This Network Operations Engineer will be responsible for monitoring, maintaining, and performing high level optical troubleshooting on complex global optical WAN network to address a variety of business challenges. They will need to excel in a fast-paced and dynamic environment with the ability to multitask. This person must be a collaborative team player that will work across cross-functional groups and have the ability and willingness to mentor others and have a sound business approach for supporting our global footprint.

Besides a technical role, this position requires strong people skills and an individual who enjoys the dynamic nature of Apple’s environment.

Responsibilities

• Responsible for monitoring and maintaining the DWDM optical network, including but not limited to transponder, line system, and ROADM technologies, identifying and resolving network alarms and performance issues, and performing advanced troubleshooting to ensure network reliability and service availability.
• Participates in a rotating duty pager schedule to provide after-hours support for network incidents and service-impacting events.
• Requires flexibility to work scheduled shifts, weekends, and holidays as needed to maintain continuous network operations.

Minimum Qualifications

• Two to four years of professional experience in optical networking, telecommunications, network operations, or a related engineering environment.
• Experience with Tier I/II NOC functions.
• Solid understanding of optical network design.
• Equivalent combinations of education, training, certifications, and practical experience may be considered.

Preferred Qualifications

• Bachelor’s degree in electrical engineering, telecommunications, computer engineering, network engineering, or a closely related technical field.

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200685839-3278