Core Services Network Operations Engineer - Optical Network

Apple Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Apple Inc. is seeking a Core Services Network Operations Engineer for its Optical Network team.

This role focuses on monitoring and maintaining global DWDM networks and ROADM-enabled links, with an emphasis on reliability and rapid troubleshooting across a multinational footprint. You will join a dynamic, cross-functional group, participate in on-call duties, and mentor peers while ensuring service availability.

Qualifications

• 2–4 years of professional optical networking experience.
• Experience in Tier I/II NOC functions.
• Solid understanding of optical network design.

Responsibilities

• Monitor and maintain the DWDM optical network, troubleshoot alarms and performance issues.
• Participate in rotating duty pager for after-hours incidents.
• Work flexible shifts, weekends and holidays to ensure continuous network operations.

Skills

Optical networking

NOC operations

Troubleshooting

Cross-functional collaboration

Education

Bachelor's degree in electrical engineering, telecommunications, or related field

Tools

DWDM

ROADM

Transponder

Job description

Core Services Network Operations Engineer - Optical Network

Apple is looking for a Network Operations Engineer to join their Global Network Services (GNS) team. This person will work in a dynamic team and environment and be responsible for the Global WAN & optical infrastructure including Metro and Long Haul applications.

Description
This Network Operations Engineer will be responsible for monitoring, maintaining, and performing high level optical troubleshooting on complex global optical WAN network to address a variety of business challenges. They will need to excel in a fast-paced and dynamic environment with the ability to multitask. This person must be a collaborative team player that will work across cross‑functional groups and have the ability and willingness to mentor others and have a sound business approach for supporting our global footprint.
Besides a technical role, this position requires strong people skills and an individual who enjoys the dynamic nature of Apple’s environment.

Responsibilities

• Responsible for monitoring and maintaining the DWDM optical network, including but not limited to transponder, line system, and ROADM technologies, identifying and resolving network alarms and performance issues, and performing advanced troubleshooting to ensure network reliability and service availability.
• Participates in a rotating duty pager schedule to provide after‑hours support for network incidents and service‑impacting events.
• Requires flexibility to work scheduled shifts, weekends, and holidays as needed to maintain continuous network operations.

Preferred Qualifications

• Bachelor’s degree in electrical engineering, telecommunications, computer engineering, network engineering, or a closely related technical field.

Minimum Qualifications

• Two to four years of professional experience in optical networking, telecommunications, network operations, or a related engineering environment.
• Experience with Tier I/II NOC functions.
• Solid understanding of optical network design.
• Equivalent combinations of education, training, certifications, and practical experience may be considered.

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.