Global IT Support Specialist

Global Payments Inc.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Global Payments Inc. is seeking an IT Support Technician to join our Information Technology Team in Singapore. You will help keep our people connected, productive, and secure by delivering reliable technology support across the business.

You will resolve hardware, software, and connectivity issues to minimize disruptions and support business growth. Responsibilities include proactive issue diagnosis, onboarding and configuring devices, managing access via Active Directory, and supporting

Qualifications

• 3–5 years of hands-on end-user IT support in a corporate setting.
• Proficient in Windows and Mac operating systems with routine maintenance.
• Experience administering Active Directory and user access control.
• Knowledge of Microsoft 365 and Google Workspace for problem solving.
• Strong analytical, communication, and prioritization abilities to work independently.

Responsibilities

• Resolve hardware, software, and connectivity issues to keep colleagues productive.
• Proactively diagnose and fix technical problems to reduce downtime.
• Deploy, configure, and maintain technology solutions for onboarding and collaboration.
• Maintain asset management and governance for compliance and planning.
• Identify and drive process improvements to enhance service quality and efficiency.

Skills

Windows & macOS

Active Directory

Microsoft 365

Google Workspace

Communication skills

Job description

Global Payments Inc. is seeking an IT Support Technician to join our Information Technology Team in Singapore. You will help keep our people connected, productive, and secure by delivering reliable technology support across the business.

You will resolve hardware, software, and connectivity issues to minimize disruptions and support business growth. Responsibilities include proactive issue diagnosis, onboarding and configuring devices, managing access via Active Directory, and supporting