Global HR Transformation & AI Enablement Specialist

1100 Micron SemiAsiaOP Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Micron Technology, Inc. is seeking a Senior Staff Specialist to support PROX project execution for GPSS transformation, focusing on AI enablement, automation, and digital service delivery.

You will translate business needs into practical inputs, coordinate pilots, UAT, rollout, and adoption across HR operations and technology teams. In this role you will drive productivity improvements, analyze workflows, and track outcomes with dashboards and reports, partnering with HR COEs, GPSS leaders, and

Qualifications

• Bachelor's degree in HR, business, management, information systems, technology, engineering, or a related field.
• Minimum 5 years of experience in HR operations, shared services, HR transformation, PMO, project management, or project execution.
• Experience supporting digital transformation, automation, AI, or technology-enabled initiatives.
• Ability to translate business requirements into use cases, process requirements, testing scenarios, rollout plans, and implementation activities.
• Strong project coordination and execution skills, including managing timelines, milestones, dependencies, risks/issues, and stakeholder follow-ups.
• Experience supporting UAT, pilot programs, implementation, adoption, and change management activities.
• Strong analytical skills with the ability to analyze processes, identify improvement opportunities, and measure outcomes.
• Experience working with dashboards, reports, trackers, and operational metrics to monitor project and business performance.
• Strong stakeholder management and communication skills, with the ability to work across functions, geographies, and cultures.
• High level of professionalism and discretion when handling confidential employee and business information.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and collaboration platforms.

Responsibilities

• AI Enablement and Digital Transformation Support: PROX project execution for global AI, automation, and digital transformation initiatives that improve GPSS productivity, service delivery, and user experience.
• Assess demand trends, recurring service issues, manual effort, and process pain points to prioritise practical AI, automation, and self-service use cases.
• Translate business needs into clear use case requirements, process inputs, test scenarios, rollout materials, and success measures in partnership with PROX, GPSS, and technology partners.
• Coordinate pilots, UAT, rollout, issue resolution, documentation, adoption support, and post-implementation reviews for AI-enabled and digital solutions.
• Drive change readiness by preparing communications, updating knowledge content, developing user guidance, and reinforcing adoption with stakeholders.
• Track productivity, experience, and adoption outcomes to surface insights and shape continuous improvement opportunities.
• Productivity Improvement & Process Optimization: Drive productivity improvements that reduce manual effort, cycle time, rework, and repeat enquiries.
• Analyse workflows and service processes to identify inefficiencies, control gaps, and scalable improvement opportunities.
• Track and report productivity gains through dashboards, trackers, and post-implementation reviews.
• Recommend practical improvements that advance PROX’s continuous improvement and productivity agenda.
• Project Coordination & Initiative Execution: Manage day-to-day project activities across PROX initiatives, including activity planning, milestone tracking, documentation, risks/issues follow-up, and status reporting.
• Prepare project materials including presentations, business case inputs, decision papers, trackers, and post-implementation reviews.
• Cross-Functional Collaboration: Partner with HR COEs, GPSS leaders, technology teams, and vendors to align requirements, manage dependencies, and support delivery of digital, automation, AI, and self-service initiatives.

Skills

Project coordination

Stakeholder management

Analytical skills

Communication

UAT testing

Dashboards

Cross-functional collaboration

Change management

Process improvement

Education

Bachelor's Degree in HR/Business/Information Systems/Technology/Engineering or related field

Tools

Microsoft Office

Power BI

Collaboration platforms

Job description

Micron Technology, Inc. is seeking a Senior Staff Specialist to support PROX project execution for GPSS transformation, focusing on AI enablement, automation, and digital service delivery.

You will translate business needs into practical inputs, coordinate pilots, UAT, rollout, and adoption across HR operations and technology teams. In this role you will drive productivity improvements, analyze workflows, and track outcomes with dashboards and reports, partnering with HR COEs, GPSS leaders, and