Global Helpdesk Engineer: Windows, AD & PS Scripting

Mondrian Alpha; Singapore; Presencial; SGD 60.000 - 100.000; Jornada completa

Descripción de la vacante

Mondrian Alpha is seeking a Helpdesk Engineer to own desktop support, AD management, and scripting behind a global trading operation in Singapore. You’ll ensure Windows 10/11, AD, and market data tools stay up and running and collaborate across time zones.

You’ll work with Citrix, VPN, and direct access tools, on-call rotation, and a focus on reliable, scalable automation to reduce recurring incidents.

Formación

• Experience with Windows 10/11 and Active Directory administration.
• Scripting/automation skills in PowerShell; Python or C# a plus.
• Experience with trading or market data apps like Bloomberg is a plus.
• Strong communication to explain tech to non-technical colleagues.

Responsabilidades

• Provide first-line and escalated technical support across all departments, covering hardware, software, networking, remote access (Citrix, VPN) and telephony.
• Manage Windows 10/11 and Active Directory: user accounts, group policy, DNS and DHCP.
• Automate and script repetitive work in PowerShell, Python or C#, using a centrally managed script repository.
• Support onboarding and offboarding and keep the knowledge base and IT procedures current.
• Work with the Managed Services Provider and internal teams to resolve complex issues.
• Join an on-call rota that gives the firm 24/7 coverage across time zones.

Conocimientos

Windows

Active Directory

PowerShell

Python

C#

Citrix

VPN

DNS

DHCP

Clear communicator

Herramientas

Citrix

VPN

Descripción del empleo

Mondrian Alpha is seeking a Helpdesk Engineer to own desktop support, AD management, and scripting behind a global trading operation in Singapore. You’ll ensure Windows 10/11, AD, and market data tools stay up and running and collaborate across time zones.

You’ll work with Citrix, VPN, and direct access tools, on-call rotation, and a focus on reliable, scalable automation to reduce recurring incidents.