Global Head of Process Excellence & Productivity

Standard Chartered Bank

Singapore

On-site

SGD 180,000 - 300,000

Full time

3 days ago
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Benefits offered by this job

Flexible working options
Wellbeing & resilience programs
Learning & development opportunities
Competitive compensation

Job summary

Standard Chartered Bank seeks a senior leader to drive Process Excellence & Productivity across WRB, coordinating the Business Efficiency portfolio and delivering measurable cost and performance benefits. You will partner with HR, Finance and executives to embed a culture of continuous improvement and data-driven decision making.

The role requires 15+ years in transformation, deep process excellence expertise, and a track record of leading complex portfolios with strategic impact, leveraging

Qualifications

  • 15+ years of experience in banking, financial services, consulting or transformation environments.
  • Proven track record leading large-scale productivity, efficiency and operating model transformation programmes.
  • Deep expertise in process excellence, portfolio governance, workforce optimisation and value realisation.
  • Strong commercial acumen with ability to deliver material financial and productivity outcomes.
  • Experience managing complex, cross-functional portfolios and supporting investment governance within delegated authority.
  • Strong analytical, strategic thinking and executive communication capabilities.
  • Ability to influence senior stakeholders and lead through complexity and change.
  • Experience leveraging technology, automation, AI and digital capabilities to transform business performance.

Responsibilities

  • Lead WRB's Process Excellence roadmap and strategy.
  • Drive end-to-end process simplification, standardisation and digitisation across WRB.
  • Coordinate governance of the Business Efficiency portfolio under WRB QPR.
  • Maintain metrics, benefits tracking and executive reporting.
  • Build a culture of continuous improvement across WRB.

Skills

15+ years experience
Process Excellence
Portfolio governance
Workforce optimisation
Financial & commercial acumen
Executive communication
Stakeholder influence
Automation / AI / Digital

Tools

Operating Model Design
Strategic Workforce Planning
Portfolio & Investment Governance
Leadership & Transformation

Job description

Standard Chartered Bank seeks a senior leader to drive Process Excellence & Productivity across WRB, coordinating the Business Efficiency portfolio and delivering measurable cost and performance benefits. You will partner with HR, Finance and executives to embed a culture of continuous improvement and data-driven decision making.

The role requires 15+ years in transformation, deep process excellence expertise, and a track record of leading complex portfolios with strategic impact, leveraging

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