Global Field Service Engineer – Semiconductor Equipment

ASM; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

ASM is a leading provider of advanced semiconductor equipment. We seek an Engineer in the Field Service team to be the face of ASM at customer sites, ensuring our equipment performs at its best and supporting customer success.

This role thrives in a fast-paced, hands-on environment and requires passion for solving technical challenges. You will travel domestically and internationally, qualify equipment, develop action plans, and communicate solutions clearly while reporting outcomes.

Qualifications

• Bachelor's degree in Mechatronics, Electronics, Electrical Engineering or related discipline.
• Minimum 1 year of field service engineering experience.
• Hands-on experience in manufacturing, final assembly, or testing of semiconductor capital equipment.
• Familiarity with structured problem-solving techniques such as Fish Bone Diagram, Kepner Tregoe, or 8D analysis.

Responsibilities

• Install, maintain, and repair ASM semiconductor equipment at customer sites.
• Liaise with customers to qualify equipment and ensure satisfaction during installation.
• Develop and execute action plans to resolve technical issues and communicate solutions clearly.
• Identify and implement improvements to hardware, software, and service processes.
• Prepare detailed service reports for both internal and external stakeholders.
• Support special assignments and cross-functional projects as needed.
• Travel domestically and internationally as required.

Skills

Field service experience

Troubleshooting

Semiconductor equipment knowledge

Education

Bachelor's degree in Mechatronics, Electronics, Electrical Engineering

Tools

SAP

Job description

ASM is a leading provider of advanced semiconductor equipment. We seek an Engineer in the Field Service team to be the face of ASM at customer sites, ensuring our equipment performs at its best and supporting customer success.

This role thrives in a fast-paced, hands-on environment and requires passion for solving technical challenges. You will travel domestically and internationally, qualify equipment, develop action plans, and communicate solutions clearly while reporting outcomes.