Global Field Service Coordinator

Focal Search Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

A leading service firm in Singapore is looking for a Service Coordinator to manage work schedules and customer coordination for field service jobs. The role involves supporting allocation and assignment of labor, monitoring performance indicators, and ensuring compliance with ISO standards. The ideal candidate will assist service engineers with travel arrangements and collaborate with logistics teams to guarantee necessary parts are available. This position offers opportunities within a dynamic service environment.

Responsibilities

• Manage work schedules and job assignments for Field Service and Repair jobs.
• Support allocation and coordination of labor and workshop capacity.
• Ensure timely submission of performance reports and paperwork.
• Review service engineer's timesheet and expenses according to guidelines.
• Assist service engineers with international travel arrangements.
• Prepare reports and maintain documentation in compliance with ISO standards.
• Collaborate with the logistics team to ensure availability of necessary parts.
• Complete additional tasks as assigned.

Job description

A leading service firm in Singapore is looking for a Service Coordinator to manage work schedules and customer coordination for field service jobs. The role involves supporting allocation and assignment of labor, monitoring performance indicators, and ensuring compliance with ISO standards. The ideal candidate will assist service engineers with travel arrangements and collaborate with logistics teams to guarantee necessary parts are available. This position offers opportunities within a dynamic service environment.