Field Service Planner & Operations Coordinator

TALENTSTAR HR SOLUTION; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

TALENTSTAR HR SOLUTION in Singapore is seeking a Service Planner Executive to plan, schedule, and coordinate daily field service activities, ensuring efficient coverage and adherence to service agreements.

You will work closely with the Service Manager and technicians to optimize deployments, monitor progress, and resolve operational issues, maintaining high service standards across sites.

Qualifications

• 2-3 years in service planning, logistics coordination, dispatch, or ops support.
• Strong organizational and time management skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in Excel and service management/CRM platforms.

Responsibilities

• Plan and schedule daily service jobs for field technicians to ensure on-time service at customer sites.
• Allocate jobs based on technician capacity, location, and service priority using scheduling software.
• Optimize technician routes to maximize productivity and minimize travel time with routing software.
• Coordinate with Operations and technicians to support smooth daily service operations.
• Conduct daily planning and deployment of technicians to ensure efficient manpower utilization.
• Monitor job progress and follow up to ensure all scheduled jobs are completed.

Skills

Organizational skills

Time management

Multitasking

Communication skills

Coordination

Tools

Microsoft Excel

CRM systems

Job description

TALENTSTAR HR SOLUTION in Singapore is seeking a Service Planner Executive to plan, schedule, and coordinate daily field service activities, ensuring efficient coverage and adherence to service agreements.

You will work closely with the Service Manager and technicians to optimize deployments, monitor progress, and resolve operational issues, maintaining high service standards across sites.