Global eCommerce Lead: Strategy & Delivery

USTBC ABB Installation Products Inc.; Singapore; Hybrid; SGD 150,000 - 190,000; Full time

Job summary

ABB seeks a seasoned eCommerce lead to partner with divisions and the Motion eCommerce team to design and operate tools that maximize sales across digital channels. You will plan and support commercial strategies, including marketing and sales actions, for global impact.

The role requires strong analytics, project management, and stakeholder communication skills in a remote/hybrid, global environment. Travel may be 25–30%.

Qualifications

• Bachelor's or Master's in IT/CS or related field with strong digital focus.
• Minimum 5 years in eCommerce or digital solutions implementations or consulting.
• Experience in project management, business/system analysis, requirements gathering, configuration, testing and handover.
• Hands-on experience with enterprise eCommerce platforms; Adobe Commerce preferred.
• Strong analytical, problem solving and stakeholder communication skills.
• Experience in Agile environments; SAFe certification is a plus.
• Fluent in English (written and spoken).
• Willingness to travel 25–30% as required.

Responsibilities

• Partner with ABB divisions, Sales Units, and the Global Motion eCommerce team to define and execute local and global eCommerce strategies.
• Own commercial execution across assigned eCommerce platforms, including sales enablement, marketing initiatives, and promotions.
• Analyze product portfolio, customer behavior, and performance data to identify growth opportunities and improve platform effectiveness.
• Drive continuous improvement of customer and user experience across ABB eCommerce products and platforms.
• Support sales performance growth through KPI-driven, technology-enabled eCommerce solutions.
• Translate business and commercial requirements into functional and technical specifications for project and development teams.
• Develop business cases and fact-based recommendations to support new eCommerce initiatives and senior management decision-making.
• Enable change management and adoption of new tools, processes, and digital ways of working across regions and stakeholders.
• Share best practices and lessons learned to strengthen eCommerce and digital marketing competence across ABB Motion.

Skills

eCommerce

Digital strategy

Project management

Business analysis

Stakeholder comms

Agile

English fluency

Education

IT/CS degree

Tools

Adobe Commerce

Job description

ABB seeks a seasoned eCommerce lead to partner with divisions and the Motion eCommerce team to design and operate tools that maximize sales across digital channels. You will plan and support commercial strategies, including marketing and sales actions, for global impact.

The role requires strong analytics, project management, and stakeholder communication skills in a remote/hybrid, global environment. Travel may be 25–30%.