Global Director, Subscriptions & Loyalty Growth

Delivery Hero; Singapore; Hybrid; SGD 260,000 - 520,000; Full time

Job summary

Delivery Hero is seeking a Director, Subscription to define multi-market growth and scale the subscription business across Europe, APAC, and beyond. You will own the strategic direction, partner with Product, Pricing, Marketing, and country leaders, and build a high-performing team capable of delivering sustainable subscriber growth and profitability.

This role demands deep experience in subscriptions, loyalty, or consumer growth, and a proven ability to translate board-level strategy into

Qualifications

• Experience leading subscription, loyalty, or consumer growth initiatives.
• Strong leadership and talent development capabilities.
• First-principles problem solving in ambiguous environments.
• Advanced analytics and ROI-focused investment decisions (Excel/Sheets; SQL preferred).
• Executive communication with C-suite and regional leaders.

Responsibilities

• Own subscription P&L across markets and drive growth.
• Define long-term subscription strategy and actionable initiatives.
• Build and develop a multi-layered, high-performing team.
• Lead cross-regional growth strategies and prioritize across markets.
• Test and scale high-impact growth initiatives through data analysis.
• Evolve subscription value proposition end-to-end.
• Partner with Product, Pricing, Marketing, and local leadership teams.
• Establish success metrics and report to senior leadership.

Skills

Management consulting

Strategy planning

P&L ownership

Executive communication

Analytics

Excel/Sheets

SQL

Tools

Excel

Google Sheets

SQL

Job description

Delivery Hero is seeking a Director, Subscription to define multi-market growth and scale the subscription business across Europe, APAC, and beyond. You will own the strategic direction, partner with Product, Pricing, Marketing, and country leaders, and build a high-performing team capable of delivering sustainable subscriber growth and profitability.

This role demands deep experience in subscriptions, loyalty, or consumer growth, and a proven ability to translate board-level strategy into