Global Billing & Operations Specialist - Liability

Lockton; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Lockton Singapore is seeking a driven Operations Specialist to streamline daily processes for the International Transaction Liability Operations team across Asia–Pacific. You will handle invoicing, track data in the CRM, and maintain client communications.

The ideal candidate has 2–3 years of billing experience with strong Excel and Outlook skills, and can multitask effectively in a fast-paced environment while ensuring accuracy in policy and billing documentation.

Qualifications

• 2–3 years of billing experience, especially in insurance lines such as M&A, transactional liability, or specialty insurance.

Responsibilities

• Monitor day-to-day operations and servicing requests to ensure a smooth process.
• Maintain spreadsheets used to track invoicing and subjectivity requirements for issued policies.
• Support brokers with tracking and maintaining accurate data in the CRM system.
• Correspond daily with clients, insurers, team members, and colleagues throughout the company.
• Generate and distribute invoices for clients.
• Verify billing information for accuracy.
• Research and resolve billing discrepancies.
• Review binding documents for operational items related to processes.
• Follow up with clients and insurers for subjectivity documents required for final policy issuance.
• Run redlines used to review final issued policies for delivery to clients.

Skills

Multitasking

Fast-paced work environment

Verbal and written communication

Billing experience

Tools

Microsoft Excel

Outlook

Job description

Lockton Singapore is seeking a driven Operations Specialist to streamline daily processes for the International Transaction Liability Operations team across Asia–Pacific. You will handle invoicing, track data in the CRM, and maintain client communications.

The ideal candidate has 2–3 years of billing experience with strong Excel and Outlook skills, and can multitask effectively in a fast-paced environment while ensuring accuracy in policy and billing documentation.