Global APAC Transition Lead

cw; Singapore; On-site; SGD 170,000 - 230,000; Full time

Job summary

Cushman & Wakefield in Singapore seeks a Global APAC Transition Lead to manage and drive multiple transition and transformation programs across markets, from strategy through to service deployment and steady-state operations.

You will lead project teams, define protocols, manage budgets, review contracts, and ensure smooth handovers with strong stakeholder communication and change-management discipline.

Qualifications

• 5+ years in project/ program management with leadership of people, process and resources
• BA/BSc degree required, MBA/advanced degree desirable
• Strong communication and presentation skills; effective stakeholder management
• PROSCI certification desired but not required
• Technically proficient with commonly used business software and applications

Responsibilities

• Drive the successful execution of multiple transition and transformation projects across Global Occupier Services accounts
• Develop and execute strategic initiatives aligned with the Transition and Transformation Platform objectives
• Design, develop, and manage transition and transformation protocols, processes, and outcomes
• Identify opportunities to enhance customer experience during the transition process
• Track and manage the transition budget and financial accountability
• Assist in contract review and abstract preparation to support project execution
• Lead transition initiatives and drive progress toward milestones
• Organize and lead governance meetings with clients and internal teams
• Manage interdependencies across service lines and mitigate risks
• Guide Go-Live activities and handover to account teams
• Define success criteria and monitor program performance
• Ensure quality outputs and ongoing alignment with business objectives

Skills

Project management

Stakeholder management

Leadership

Communication

Change management

Budget management

Contract review

Education

BA/BSc degree

MBA or advanced degree

PROSCI certified

Job description

Job Title

Global APAC Transition Lead

Job Description Summary

The Global Transition & Transformation Program Lead is responsible for managing and leading the assigned projects through the transition and/or transformation phases starting as early as strategy planning and extending through to, and beyond, service implementation and evolution to steady state operations across various global markets. This role will require a proactive leader with exceptional project management skills to ensure smooth transitions, minimize disruptions and maximize efficiency in operational processes. The ideal candidate will have a strong background in change management, excellent communication skills and a passion for driving success through effective transitions. The Program Lead successfully executes and delivers programs and projects to enable new business and key [BA1.1] strategic initiatives. Supports process development, program improvement and quality initiatives for existing accounts.

Job Description

About the role:

• Project Leadership: Drive the successful execution of multiple transition and transformation projects, ensuring all contractual obligations are fulfilled for Global Occupier Services accounts.
• Strategic Implementation: Develop and execute key strategic initiatives that align with the objectives of the Transition and Transformation Platform.
• Protocol Development: Design, develop, and manage a comprehensive suite of transition and transformation protocols, processes, and outcomes to ensure successful project delivery.
• Customer Experience Enhancement: Identify opportunities to improve the customer experience throughout the transition process.
• Budget Management: Track and manage the transition budget as established in the Proforma, ensuring financial accountability.
• Contract Review Support: Assist in contract review and abstract preparation to support project execution.
• Transition Initiative Leadership: Lead transition initiatives by executing project plans and driving progress towards milestones.
• Meeting Facilitation: Organize and lead transition-related meetings, including internal and client governance sessions, to ensure clear communication and alignment.
• Risk Management: Manage interdependencies across service lines, identify potential risks and barriers, and develop effective mitigation strategies.
• Go-Live Support: Guide the team through the transition to business-as-usual operations, ensuring a smooth handover to the account team.
• Success Criteria Documentation: Establish and document key success criteria targets and thresholds for the transition program.
• Program Viability Assurance: Ensure the program remains aligned with business objectives and within established success criteria.
• Quality Delivery: Consistently produce high-quality, accurate, and valuable outputs that meet leadership expectations.
• Performance Measurement: Measure and monitor the effectiveness of Transition and Transformation services, providing insightful reports and data visualizations to the leadership team to foster continuous improvement.
• Stakeholder Communication: Maintain strong communication and collaboration with client leadership throughout the transition process.
• Team Management: Lead and support small teams of direct and indirect reports in the delivery of transition and transformation activities.
• Deadline Management: Prioritize and manage personal and team outputs to meet established deadlines and delivery schedules.
• Change Management Execution: Ensure organizational change management activities are effectively implemented to meet customer objectives.
• Additional Duties: Perform other related duties as required or requested.

About you:

• BA/BSc degree (MBA / advanced degree in business or other applicable, General understanding of key Occupier service lines, especially facility management, project management and integrated portfolio management.
• 5+ years in project / program management experience with an emphasis on setting SMART goals and objectives and then managing people, process and resources in order to deliver on-time, on-budget and to the required standard / quality etc.
• Accomplished people leader, manager and developer - can demonstrate people and stakeholder management experience as both leader and team member,
• Strong communication and presentation skills - communicates actively and effectively both orally and in writing,
• Advanced customer service and management capabilities - able to demonstrate relationship and stakeholder management capability to an advanced level,
• Self-starting, self-managing, self-teaching with an outcome orientated disposition - able to work unsupervised according to assigned goals and objectives within the given governance and support framework,
• Technically proficient in all commonly used business software and applications.
• PROSCI certified desired but not required.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop an