Global Account Manager

Singtel Group; Singapore; Hybrid; SGD 100,000 - 180,000; Full time

Job summary

Singtel is seeking a Global Account Manager to lead a portfolio of large, brand-name customers in Singapore. You will deepen relationships, expand wallet share and drive sustainable revenue growth.

You will build CXO-level partnerships, map IT&N levels, and develop strategic account plans to win bids and deliver innovative deals with Singtel’s technology solutions across AI, 5G, cloud and security.

Qualifications

• Diploma or Degree in a relevant discipline.
• Up to 5 years of sales experience with a proven sales record in solution selling.
• ICT or telecommunications knowledge is preferred.
• Strong customer relationship management skills across CXO-level stakeholders.
• Excellent strategic account planning and business development capabilities.

Responsibilities

• Manage and grow a portfolio of large local brand-name customers to increase sales revenue, wallet share and customer retention.
• Build and maintain strong relationships with CXO-level stakeholders, decision-makers and influencers.
• Develop in-depth account plans and customer profiles to understand IT&T needs and identify new business opportunities.
• Develop strategic plans and execute sales initiatives to achieve and exceed KPIs.
• Identify, shape and pursue opportunities to win bids and develop innovative customer deals.
• Demonstrate knowledge of technology trends and differentiate Singtel’s offerings.

Skills

Sales experience

Solution selling

CRM

Strategic planning

Business development

Stakeholder mgmt

Education

Diploma or Degree

Job description

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Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll work with some of Singapore’s established local enterprises, building strategic relationships and connecting customers with technology solutions that support their business ambitions.

Be a Part of Something BIG!

As an Global Account Manager, you will manage a portfolio of large, well-established local brand-name customers, with a focus on deepening relationships, increasing wallet share and driving sustainable revenue growth.

You will build strong CXO-level relationships, understand customers’ evolving IT&T needs and develop strategic account plans to win bids and create innovative deals. With a strong understanding of technology and market trends, you will position Singtel’s differentiated solutions to help customers achieve their business objectives.

How You will Make An Impact:

Manage and grow a portfolio of large local brand-name customers to increase sales revenue, wallet share and customer retention.

Build and maintain strong relationships with CXO-level stakeholders, key decision-makers and influencers.

Develop in-depth account plans and customer profiles to understand customers’ IT&T needs and identify new business opportunities.

Develop strategic plans and execute sales initiatives to achieve and exceed financial and sales KPIs.

Identify, shape and pursue opportunities to win bids and develop innovative customer deals.

Demonstrate strong knowledge of technology trends and clearly differentiate the value of Singtel’s offerings.

Monitor global market trends, competitor movements and industry developments to better support customer needs.

Maintain high levels of customer satisfaction with key decision-makers.

Build strong customer relationships at all levels to support long-term account growth.

Represent Singtel professionally and act as a key ambassador in customer engagements.

Take ownership of account outcomes and operate independently with a strong drive for results.

Skills for Success:

Diploma or Degree in a relevant discipline.

Up to 5 years of sales experience, with a proven sales record in solution selling.

ICT or telecommunications knowledge is preferred.

Strong customer relationship management skills with the ability to engage stakeholders at different levels.

Strong strategic account planning and business development capabilities.

Self-driven, energetic and highly motivated to achieve sales outcomes.

Resourceful and creative in identifying and developing business opportunities.

Strong communication and collaboration skills.

Strong leadership qualities with the ability to take ownership and drive outcomes.

Able to project a strong and positive professional image of self and Singtel.

Independent and self-motivated with a strong drive to succeed.

Are you ready to say hello to BIG Possibilities?