General Restaurant Manager (Pre-Opening)

SWEET POTATO PROJECT PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Birthday Leave

Medical & Dental Coverage

Staff Discounts

Career Growth Opportunities

Be part of an exciting pre-openingjour

Job summary

Ebb & Flow Group is launching a new pre-opening concept in Dempsey Hill. We are seeking a General Manager to lead the team, drive service standards, and ensure an exceptional guest experience from day one.

You will own the P&L, build the pre-opening team, recruit and train staff, and collaborate with culinary leadership to deliver premium Chinese ingredients and thoughtful hospitality.

Qualifications

• Proven GM/Restaurant Manager in premium concepts (upscale, lifestyle).
• Strong pre-opening experience and ability to build teams and systems from ground up.
• Strong commercial acumen with P&L, budgeting, forecasting experience.

Responsibilities

• Oversee day-to-day restaurant operations across front-of-house, bar, and service.
• Own outlet financial performance including revenue growth, labour productivity, costs, and profitability.
• Manage the restaurant’s P&L, budgets, forecasting and reporting to maximise efficiency and commercial performance.
• Collaborate with Executive Chef to align kitchen and front-of-house operations.
• Lead recruitment, onboarding, training, coaching, and performance management.
• Develop staffing plans and optimise labour scheduling.
• Establish and maintain SOPs, service standards, and quality assurance processes.
• Partner with marketing and events teams to support promotions and guest loyalty.
• Lead all pre-opening activities, including recruitment, training, operational setup, service rehearsals, and opening readiness.

Skills

Pre-opening leadership

P&L management

Team leadership

Operational excellence

Job description

General Manager (Pre-Opening)

Introduction

Ebb & Flow Group is driven by the belief that dining should move people. Beyond restaurants, we create immersive experiences where food, atmosphere, and storytelling come together with intention and finesse. With a growing portfolio of over 10 concepts across Singapore and ambitious expansion ahead, we continue to shape spaces that are both creatively bold and commercially intelligent.

Join our newest pre-opening concept in Dempsey Hill as our General Manager. Inspired by contemporary Asian dining and rooted in premium Chinese ingredients, this casual upscale destination offers an immersive experience across lush indoor and outdoor spaces, where thoughtful hospitality, exceptional food, and warm service come together.

As General Manager, you will lead the team, drive financial performance, oversee food and beverage service, and ensure operational excellence across every aspect of the guest experience. This is an opportunity to build a flagship restaurant from the ground up and play a key role in one of Ebb & Flow Group’s most exciting openings.

WhatYou’llBe Doing

• Oversee all day-to-day restaurant operations, ensuring seamless execution across front-of-house, bar, and service teams.
• Take full ownership of the outlet’s financial performance, including revenue growth, labour productivity, food and beverage costs, and overall profitability.
• Manage the restaurant’s P&L, budgets, forecasting, and financial reporting while implementing strategies to maximise operational efficiency and commercial performance.
• Monitor key performance indicators andidentifyopportunities to improve sales, productivity, guest satisfaction, and cost management.
• Ensure exceptional service standards are consistently delivered while creating memorable guest experiences.
• Work closely with the Executive Chef and culinary team to ensure seamless coordination between kitchen and front-of-house operations.
• Oversee food and beverage service standards, ensuring consistency in quality, presentation, and hospitality.
• Lead recruitment, onboarding, training, coaching, and performance management for all front-of-house team members.
• Build a strong leadership culture focused on accountability, collaboration, and continuous development.
• Develop staffing plans and manage labour scheduling to optimise productivity whilemaintainingservice excellence.
• Establish andmaintainoperational SOPs, service standards, and quality assurance processes.
• Manage inventory controls,purchasing, stock management, and supplier relationships to minimise waste and achieve cost targets.
• Ensure compliance with food safety, workplace safety, hygiene, licensing, and regulatory requirements.
• Partner with the marketing and events teams to support promotional initiatives, community engagement, and guest loyalty.
• Lead all pre-opening activities, including recruitment, training, operational setup, service rehearsals, and opening readiness.
• Collaborate with senior leadership to drive continuous improvements and contribute to future expansion projects across the group.

We’reLooking for Someone Who

• Has proven experience as a General Manager or Restaurant Manager within premium, upscale, or lifestyle dining concepts.
• Has strong pre-opening experience and enjoys building teams, systems, and culture from the ground up.
• Demonstrates strong commercial acumen with extensive experience managing P&L, budgeting, forecasting, labour costs, and operational expenses.
• Has a thorough understanding of restaurant operations across both food and beverage service.
• Is passionate about delivering exceptional hospitality and creating memorable guest experiences.
• Leads with confidence, integrity, and professionalism while inspiring high-performing teams.
• Excels at coaching, mentoring, and developing future leaders.
• Is highly organised, solutions-driven, and able to thrive in a fast-paced environment.
• Has excellent communication, stakeholder management, and problem-solving skills.
• Shares a passion for modern hospitality, innovation, and operational excellence.

Perks & Benefits

• Birthday Leave
• Medical & Dental Coverage
• Staff Discounts
• Career Growth Opportunities
• Be part of an exciting pre-opening journey from concept to launch.
• Opportunities to contribute to future openings and expansion projects across Ebb & Flow Group.