General Manager, The Workshop

CapitaLand Investment Limited; Singapore; On-site; SGD 180,000 - 340,000; Full time

Benefits offered by this job

Flexible medical coverage for self and

Training and development opportunities

Subsidised rates at Ascott servicedRés

Volunteerism and wellness programmes

Job summary

CapitaLand Investment Limited seeks a General Manager to lead The Workshop, a collaborative industrial coworking platform. You will drive occupancy, revenue growth and a vibrant business community across multiple locations, by steering partnerships and delivering exceptional member experiences.

You will manage a team of Community Development professionals, oversee marketing, operations and financial performance, and pursue strategic opportunities to strengthen competitiveness and value creation.

Qualifications

• Degree in Business, Marketing, Real Estate or related discipline.
• Experience in coworking, flexible workspace or commercial real estate.
• Proven track record in growth, occupancy and customer engagement.
• Strong commercial, financial and operational management skills.
• Demonstrated leadership with high-performing teams.
• Strong stakeholder management and communication abilities.
• Entrepreneurial mindset in a dynamic environment.

Responsibilities

• Lead overall business strategy and performance for The Workshop, including occupancy, revenue and long-term sustainability.
• Drive membership acquisition, retention and expansion via partnerships and workspace solutions.
• Oversee multiple Workshop locations with focus on service consistency and value.
• Lead and develop the Community Development team toward high performance.
• Build relationships with members, partners and stakeholders for a thriving ecosystem.
• Lead marketing, branding, partnerships and community engagement to boost occupancy and brand awareness.
• Oversee budgeting, forecasting and cost management to maximize value creation.
• Manage facilities, infrastructure and vendor relationships ensuring reliability and satisfaction.
• Identify new opportunities, service improvements and process optimisations to strengthen competitiveness.

Skills

Coworking industry experience

Business development

Customer engagement

Stakeholder management

Leadership

Strategic thinking

Communication skills

Entrepreneurial mindset

Education

Degree in Business, Marketing or Real Estate

Job description

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

The Workshop is a collaborative industrial coworking and business community platform managed by CapitaLand Ascendas REIT. As General Manager, The Workshop, you will lead the overall business, operations and growth strategy across multiple locations. You will be responsible for driving occupancy and revenue performance, enhancing member experience, building a vibrant business community, and leading a team of Community Development professionals.

Responsibilities

• Lead the overall business strategy and performance of The Workshop, with accountability for occupancy, revenue growth, profitability and long-term business sustainability.
• Drive membership acquisition, retention and business expansion initiatives through strategic partnerships, market opportunities and innovative workspace solutions.
• Provide leadership and oversight of all Workshop locations, ensuring operational excellence, service consistency and a differentiated member experience.
• Lead, coach and develop the Community Development team, fostering a high-performance and customer-centric culture.
• Build and strengthen relationships with members, business partners and key stakeholders to create a vibrant ecosystem that supports collaboration, networking and business growth.
• Spearhead marketing, branding, partnership and community engagement initiatives to enhance market positioning, occupancy performance and brand awareness.
• Oversee business planning, budgeting, forecasting and cost management to optimise financial performance and maximise value creation.
• Oversee facilities, infrastructure and vendor management to ensure operational reliability, workplace excellence and customer satisfaction
• Identify and implement new business opportunities, service enhancements and process improvements to strengthen competitiveness, operational efficiency and member value proposition.

Requirements

• Degree in Business, Marketing, Real Estate or a related discipline.
• Relevant experience in coworking, flexible workspace, commercial real estate, hospitality, business development or customer-focused operations.
• Proven track record in driving business growth, occupancy and customer engagement.
• Strong commercial, financial and operational management skills.
• Demonstrated leadership experience with the ability to build and lead high-performing teams.
• Strong stakeholder management, communication and relationship-building skills.
• Entrepreneurial mindset with the ability to thrive in a dynamic and fast-paced environment.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.