General Manager, The Workshop

CapitaLand Ascendas REIT Management Limited; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible medical coverage

Training & development opportunities

Ascott residence rates for staff

Wellness programmes

Job summary

CapitaLand Ascendas REIT is seeking a results-driven General Manager for The Workshop to lead the overall business, operations and growth strategy across multiple locations. You will drive occupancy, revenue and a vibrant member community, while guiding a team of Community Development professionals.

You will spearhead partnerships, marketing and service innovations to strengthen market position, and oversee budgeting, forecasting and cost management to maximise value creation and long-term

Qualifications

• Degree in Business, Marketing, Real Estate or related field.
• Experience in coworking, flexible workspace or commercial real estate.
• Proven track record in driving occupancy and revenue growth.
• Strong leadership and financial management skills.
• Excellent stakeholder management and communication.

Responsibilities

• Lead The Workshop business strategy and occupancy targets across locations.
• Drive membership growth and partnerships to boost revenue.
• Oversee operations, service consistency and member experience.
• Develop and coach Community Development team.
• Manage budgeting, forecasting and cost control.

Skills

Leadership

Stakeholder management

Communication

Business development

Strategic planning

Team building

Education

Business/Marketing/Real Estate degree

Tools

Budgeting software

Forecasting

CRM/ERP experience

Job description

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

The Workshop is a collaborative industrial coworking and business community platform managed by CapitaLand Ascendas REIT. As General Manager, The Workshop, you will lead the overall business, operations and growth strategy across multiple locations. You will be responsible for driving occupancy and revenue performance, enhancing member experience, building a vibrant business community, and leading a team of Community Development professionals.

Responsibilities

• Lead the overall business strategy and performance of The Workshop, with accountability for occupancy, revenue growth, profitability and long-term business sustainability.
• Drive membership acquisition, retention and business expansion initiatives through strategic partnerships, market opportunities and innovative workspace solutions.
• Provide leadership and oversight of all Workshop locations, ensuring operational excellence, service consistency and a differentiated member experience.
• Lead, coach and develop the Community Development team, fostering a high-performance and customer-centric culture.
• Build and strengthen relationships with members, business partners and key stakeholders to create a vibrant ecosystem that supports collaboration, networking and business growth.
• Spearhead marketing, branding, partnership and community engagement initiatives to enhance market positioning, occupancy performance and brand awareness.
• Oversee business planning, budgeting, forecasting and cost management to optimise financial performance and maximise value creation.
• Oversee facilities, infrastructure and vendor management to ensure operational reliability, workplace excellence and customer satisfaction.
• Identify and implement new business opportunities, service enhancements and process improvements to strengthen competitiveness, operational efficiency and member value proposition.

Requirements

• Degree in Business, Marketing, Real Estate or a related discipline.
• Relevant experience in coworking, flexible workspace, commercial real estate, hospitality, business development or customer-focused operations.
• Proven track record in driving business growth, occupancy and customer engagement.
• Strong commercial, financial and operational management skills.
• Demonstrated leadership experience with the ability to build and lead high-performing teams.
• Strong stakeholder management, communication and relationship-building skills.
• Entrepreneurial mindset with the ability to thrive in a dynamic and fast-paced environment.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences- Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

At CapitaLand, we believe the success of our talent strategy goes beyond just recruiting the right talent. We strive to help our people grow, recognise their talents and hard work, rewarding them for their efforts and achievements.

About CapitaLand Group

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses. CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.