Workshop GM: Grow Occupancy, Revenue & Community

CapitaLand Investment (CLI); Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Medical coverage

Training opportunities

Ascott discounts

Volunteerism

Wellness programs

Job summary

CapitaLand Investment (CLI) is seeking a General Manager for The Workshop, a collaborative coworking platform managed by CapitaLand Ascendas REIT. You will lead overall business strategy, operations and growth across multiple locations, driving occupancy, revenue and an exceptional member experience.

You will build a high-performance team, forge strategic partnerships, manage budgets and vendor relationships, and position The Workshop for long-term value creation.

Qualifications

• Degree in Business, Marketing, Real Estate or related discipline.
• Experience in coworking, flexible workspace, commercial real estate, hospitality, business development or customer-focused operations.
• Proven track record in driving business growth, occupancy and customer engagement.
• Strong commercial, financial and operational management skills.
• Demonstrated leadership experience with the ability to build and lead high-performing teams.
• Strong stakeholder management, communication and relationship-building skills.
• Entrepreneurial mindset with the ability to thrive in a dynamic and fast-paced environment.

Responsibilities

• Lead the overall business strategy and performance of The Workshop, with accountability for occupancy, revenue growth, profitability and long-term business sustainability.
• Drive membership acquisition, retention and business expansion initiatives through strategic partnerships, market opportunities and innovative workspace solutions.
• Provide leadership and oversight of all Workshop locations, ensuring operational excellence, service consistency and a differentiated member experience.
• Lead, coach and develop the Community Development team, fostering a high-performance and customer-centric culture.
• Build and strengthen relationships with members, business partners and key stakeholders to create a vibrant ecosystem that supports collaboration, networking and business growth.
• Spearhead marketing, branding, partnership and community engagement initiatives to enhance market positioning, occupancy performance and brand awareness.
• Oversee business planning, budgeting, forecasting and cost management to optimise financial performance and maximise value creation.
• Oversee facilities, infrastructure and vendor management to ensure operational reliability, workplace excellence and customer satisfaction.
• Identify and implement new business opportunities, service enhancements and process improvements to strengthen competitiveness, operational efficiency and member value proposition.

Skills

Leadership

Strategic planning

Business development

Stakeholder management

Operational management

Team leadership

Education

Degree in Business/Real Estate

Job description

CapitaLand Investment (CLI) is seeking a General Manager for The Workshop, a collaborative coworking platform managed by CapitaLand Ascendas REIT. You will lead overall business strategy, operations and growth across multiple locations, driving occupancy, revenue and an exceptional member experience.

You will build a high-performance team, forge strategic partnerships, manage budgets and vendor relationships, and position The Workshop for long-term value creation.