GENERAL MANAGER (RESTAURANT)

ameising too pte. ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

ameising too pte. ltd. in Singapore is seeking an Operations Manager to oversee the entire operation. You will deliver superior customer services, develop loyalty programs, update company policies and lead staff across shifts.

You will shape the marketing strategy, respond to customer questions and complaints, forecast inventory, manage supplies and costs, and drive productivity and sales while maintaining a positive work environment for all employees.

Qualifications

• Role requires strong operations management and leadership skills.

Responsibilities

• Manage and oversee the entire operation
• Deliver superior customer services and ensure customersatisfaction
• Plan and develop customer loyalty programs
• Plan new and update existing company policy
• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints
• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)
• Training and evaluate staff performance
• Forecast requirements and maintain inventory
• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees
• Monitor operations, implement innovative strategiesto improve productivity and sales
• Search new outlet location
• Plan and develop new outlet operations
• Responsible and manage new outlet sales and manpower

Job description

Roles & Responsibilities

• Manage and oversee the entire operation
• Deliver superior customer services and ensure customersatisfaction
• Plan and develop customer loyalty programs
• Plan new and update existing company policy
• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints
• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)
• Training and evaluate staff performance
• Forecast requirements and maintain inventory
• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees
• Monitor operations, implement innovative strategiesto improve productivity and sales
• Search new outlet location
• Plan and develop new outlet operations
• Responsible and manage new outlet sales and manpower