General Manager

ISSA VIBE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Moonstone Bar in Singapore is seeking a hands-on General Manager to lead daily operations across bar and dining areas, ensuring exceptional guest experiences and operational excellence.

You will supervise staff, manage inventory and payroll, collaborate with the kitchen, and drive promotional activities while upholding health and safety standards. The ideal candidate has supervisory F&B experience and a customer-focused mindset to maintain Moonstone Bar's premier reputation.

Qualifications

• Supervise staff and manage daily operations.
• Ensure high service standards and guest satisfaction.
• Coordinate with bar and kitchen teams.
• Maintain health and safety compliance.

Responsibilities

• Assist the Group Operations Manager in daily operations, including staff management, inventory control, and customer service.
• Train and supervise staff to maintain high service standards.
• Schedule shifts, process payroll, and maintain records.
• Monitor inventory and order supplies to keep the bar stocked.
• Address guest inquiries and resolve issues professionally.
• Ensure cleanliness and safety compliance in bar and dining areas.
• Collaborate with kitchen to ensure timely food preparation and service.
• Help implement promotional events to drive engagement and sales.
• Know menu items to provide informed recommendations.

Skills

Staff management

Leadership

Customer service

Communication

POS systems

Tools

POS systems

Job description

General Manager at Moonstone Bar

Overview: Moonstone Bar is seeking a motivated and experienced Manager to support our management team in providing an exceptional guest experience while ensuring the smooth operation of the bar and restaurant. This position is essential for maintaining our reputation as a premier destination for craft beer lovers and food enthusiasts.

Key Responsibilities:

• Assist the Group Operations Manager in daily operations, including staff management, inventory control, and customer service.
• Ensure a high standard of service is maintained by training and supervising staff.
• Handle administrative tasks such as scheduling shifts, processing payroll, and maintaining records.
• Monitor inventory levels and assist in ordering supplies to ensure the bar remains well-stocked.
• Address customer inquiries and complaints in a professional manner, striving to resolve issues effectively.
• Oversee cleanliness and organization of the bar and dining areas, ensuring compliance with health and safety regulations.
• Collaborate with the kitchen team to ensure timely food preparation and service.
• Help implement promotional events and activities to drive customer engagement and sales.
• Maintain knowledge of alcoholic drink offerings and menu items to provide informed recommendations to guests.

Qualifications:

• Previous experience in a supervisory role within the food and beverage industry, preferably in a bar or restaurant setting.
• Strong leadership and team-building skills, with the ability to motivate and inspire staff.
• Excellent communication and interpersonal skills, with a customer-oriented mindset.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in point-of-sale systems and basic accounting.
• Flexibility to work evenings, weekends, and holidays as needed.