General Manager

Cutting Edge Recruitment; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sosta in Singapore is seeking a General Manager to lead the new premium Italian restaurant. You will own the guest experience, the front-of-house team, and the numbers, working closely with the Head Chef and Group Management.

This hands-on role requires on-floor leadership for most services, with responsibility for budgets, staffing, wine, and compliance with licensing and safety standards. If you have 5+ years in luxury hospitality and a track record of VIP guest handling, join us to build an

Qualifications

• 5+ years in hospitality or luxury F&B, including senior management.
• Experience in five-star hotels or fine dining is preferred.
• Proven track record of leading service teams and VIP guests.

Responsibilities

• Set and uphold five-star service standards on the floor.
• Grow business lunch and corporate dining with set menus and events.
• Manage daily operations, SOPs, table flow, and compliance.
• Hire, train and coach front-of-house staff and develop future leaders.
• Lead wine programme and beverage service, with recommendations.
• Own revenue, budgets, forecasts, labour and stock control with Head Chef.
• Represent Sosta with clients and partners and report to Group Management.

Skills

Guest experience leadership

Team leadership

Wine knowledge

Budgeting & cost control

VIP & corporate guest handling

Operations management

Floor leadership

Job description

The Opportunity:

It is a new premium Italian restaurant at New Bahru. Our aim is to make it a destination for business lunches, client dinners and special evenings out, known for its food, its wine and the way it looks after guests.

We are hiring a General Manager to lead it. You will own the guest experience, the front-of-house team and the numbers, and you will work closely with the Head Chef and Group Management. This is a hands-on role. You will be on the floor for most services.

What You Will Do:

• Set and maintain five-star service standards, leading by example on the floor.
• Build a loyal base of regulars and look after VIP and corporate guests with discretion.
• Grow weekday business lunch and corporate dining, including set menus, group packages and private dining.
• Run daily operations, including SOPs, table flow, and compliance with Singapore licensing, food safety and employment requirements.
• Hire, train and coach the front-of-house team, and develop future leaders.
• Lead the wine programme and build the team's confidence in recommending wine and beverages.
• Take ownership of revenue, profit and costs, including budgets, forecasts, labour and stock control with the Head Chef.
• Represent Sosta with clients and partners, and report regularly to Group Management.

What You Bring:

• At least 5 years in hospitality or luxury F&B, including 2 to 3 years in a senior management role.
• Experience in a five-star hotel, luxury hospitality group or respected fine-dining restaurant (strongly preferred).
• A record of leading service teams in an upscale setting and managing VIP or high-value guests.
• Experience with business lunches, corporate dining or private events (highly desirable).
• Strong wine knowledge, including pairing and premium beverage service (highly desirable).
• Sound commercial judgement across budgeting, labour management and cost control.
• Strong leadership and communication skills, and the ability to build lasting relationships.
• Flexibility to work evenings, weekends and public holidays.

How Success Is Measured:

Targets will be agreed with Group Management and reviewed regularly. They cover revenue and profit, lunch and dinner performance, guest satisfaction and retention, wine and beverage sales, operational standards, team retention and development, and cost control.

The Person We Want:

You have the judgement and discretion of someone who has worked in luxury hospitality, and you want to build a restaurant, not just run one. To you, good hospitality is less about formality and more about making guests feel known and looked after, so they come back and bring others.