7506 - Restaurant Operations General Manager

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 61,000 - 73,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Restaurant Operations General Manager to lead a luxury dining team in Singapore. The role requires a track record in five-star hospitality, managing high-value corporate dining, private events, and VIP guests.

You will oversee day-to-day operations, implement service standards, manage budgets and staffing, and partner with the kitchen to ensure exceptional guest experiences.

Qualifications

• Minimum 5 years in hospitality, restaurant operations or luxury F&B management.
• 2–3 years in a senior management role.
• Experience in five-star hotels or luxury dining is preferred.
• Strong understanding of luxury service standards and VIP management.

Responsibilities

• Deliver five-star hospitality and premium fine-dining service across guest journeys.
• Oversee reservations, VIP arrangements, guest feedback and service recovery.
• Drive corporate dining and private events with premium offerings.
• Ensure SOPs, service standards, cleanliness and operational controls.
• Lead front-of-house teams, staff scheduling and training.
• Monitor financials including budgets, costs and revenue targets.

Skills

Hospitality leadership

Guest relations

Service standards

Budgeting & cost control

Team management

Job description

Restaurant Operations General Manager - Starting March Next Year

Working Days: Tuesday to Sunday

Working Hours: 44 hours per week, split shift (10am - 11pm, with a break from 3pm - 5pm)

No OT, 2 off day per week

Salary: $ 6,000

Working Location: New Bahru

Requirements

• Minimum 5 years of experience in hospitality, restaurant operations, or luxury food and beverage management
• With at least 2 - 3 years in a senior management role.
• Previous experience in a five-star hotel, luxury hospitality group or reputable fine-dining restaurant is strongly preferred.
• Strong understanding of luxury service standards, guest relations, VIP management and service recovery.
• Experience managing business lunches, corporate dining, private events, or high-value clientele is highly desirable.
• Excellent knowledge of wine, food-and-wine pairing and premium beverage service.
• Strong commercial understanding of restaurant financials, budgeting, labour management and cost control.
• Availability to work evenings, weekends and public holidays as required.

Responsibilities

Hospitality & Guest Experience

Deliver personalised, five-star hospitality and premium fine-dining service. Oversee the guest journey, reservations, VIP arrangements, guest feedback and service recovery. Build relationships with regular and corporate guests.

Business Lunch & Corporate Dining Development

Drive business lunch, dinner reservations, corporate bookings and repeat business. Develop corporate partnerships, private dining packages and special dining experiences. Collaborate with management and the kitchen team to enhance dining offerings.

Restaurant Operations & Service Standards

Oversee daily operations, service quality, restaurant readiness and guest flow. Establish and maintain SOPs, service standards, cleanliness and operational controls. Ensure smooth coordination between front-of-house and kitchen teams, and compliance with company policies and Singapore regulations.

Team Leadership & Talent Development

Recruit, train, lead and develop the front-of-house team. Manage staff scheduling, manpower planning, performance reviews and service training. Conduct briefings and maintain high standards of professionalism and teamwork.

Food, Wine & Beverage Excellence

Ensure staff have strong knowledge of Italian cuisine, menus, ingredients, allergens, wines and beverages. Oversee wine service, food pairing, menu recommendations and beverage sales. Maintain excellent dining and service standards.

Financial Performance & Commercial Management

Monitor sales, revenue, occupancy, average spending, labour costs and profitability. Prepare budgets, forecasts and performance reports. Control food costs, inventory, purchasing and wastage, and implement strategies to achieve business targets.

Brand Positioning, Marketing & Business Development

Support marketing, corporate partnerships, private events and brand development. Monitor guest feedback, online reviews and market trends. Maintain operational, financial, staffing and compliance records and report performance and improvement plans to Group Management.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279