Game Operations Specialist (Entry-level)

HoYoverse; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

HoYoverse is seeking a motivated university student or recent graduate to join our global community team in Singapore. You will observe player behavior, conduct surveys and interviews, and analyze sentiment across regions to inform game experiences.

You will help manage day-to-day community operations and collaborate on beta tests for language-specific regions. You must have proficiency in English or Mandarin, with an interest in Japanese or Korean markets and a strong passion for gaming.

Qualifications

• Must be a current university student or recent graduate pursuing or holding a Bachelor's degree or higher.
• Proficiency in English or Mandarin at professional working level.
• Interest in Japanese or Korean culture markets and a deep passion for gaming.

Responsibilities

• Utilize methods such as community observation, surveys, in-depth interviews, and player sentiment analysis to understand player preferences and needs.
• Manage day-to-day community operations and foster engagement across global gaming communities.
• Collaborate on Beta testing initiatives for specific language regions.

Skills

English

Mandarin

Gaming-community

Market trends

Education

Bachelor's degree or higher

Job description

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content. Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community. Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies. In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

Utilize methods such as community observation, surveys, in-depth interviews, and player sentiment analysis to understand player preferences and needs. Manage day-to-day operations and foster engagement across global gaming communities. Collaborate on Beta testing initiatives for specific language regions.

Current university student or recent graduate, pursuing (or holding) a Bachelor’s degree or higher. Professional working proficiency in either English or Mandarin. Actively follows the Japanese or Korean cultural markets. Deeply passionate about the gaming industry with a solid understanding of player behavior and current market trends. Passionate about gaming; familiarity with ACG (Anime, Comics, and Games) culture is a plus.