Furniture Retail Sales Executive

COMFY PTE. LTD.; Singapore; On-site; SGD 27,900 - 50,220; Full time

Benefits offered by this job

Salary + commissions

Tiered incentives

Performance bonus

Annual leave increase

Product discount

Job summary

COMFY PTE. LTD. in Singapore seeks a team player to deliver friendly service and effective soft-sell advice on home furnishings. The role emphasizes customer needs identification and product-promotional activities across store sections.

You will handle follow-ups on inquiries and payments, design and update price tags, and maintain appealing displays while potentially covering multiple branches. Prior retail experience and a passion for home decor are valued.

Qualifications

• Minimum higher secondary or N/O level.
• Basic understanding of sales principles.
• Strong communications and interpersonal skills.
• Willingness to learn product knowledge.
• No extensive formal degree required; experience valued.

Responsibilities

• Actively greet and thank walk-in customers.
• Provide product advice with a soft-sell approach.
• Identify customer needs and promote features.
• Record preferences and notes for follow-ups.
• Follow up on inquiries, deliveries, and payments.
• Update price tags and promotion materials.
• Keep display areas tidy and presentable.
• Create simple product promo videos as needed.
• Cover other branches when required.

Skills

Team player

Strong communication

Presentation skills

Interpersonal skills

Customer service

Education

Higher secondary / N/O level

Tools

MS Office

Brochure Design Tools

Job description

Job Offers & Benefits

• Basic Salary & same work month commission transfer
• Total sales payout on tiered commission & incentives.
• Variable performance bonus and conditional leave encashment.
• Incremental annual leave yearly (12 to 18 days)
• Staff credit for free product and discount on product purchase yearly.

We are looking for a team player to join our growing Singapore Furniture Brand. We are keen to learn and improve from your contribution to our mutual success.

Candidate Role

Provide customers with good service and soft sell effectively.

Job Scope

• Actively seek out customers, to greet and thank warmly every walk-in customer.
• Provide pleasant, professional product advice to customer without hard selling.
• Identify needs to recommend appropriate products and promote product features.
• Tabulate customers preferences, questions and competitor’s product, pricing and promo.
• Provide follow up on customer’s enquiries, deliveries, issues and payment matters.
• Design & update product price tags and promotion materials on displayed products.
• Ensure products are well displayed and maintain store cleanliness.
• Make presentation videos for sales and promotion of products.
• Participate in ad hoc duties being assigned and sometimes cover different branches.

Job Requirements

• Consistent able to achieve average of $75,000 monthly sales and above.
• Able to focus multiple walk-ins to close key products, cross sell bundles and add-ons.
• Able work 5/6 alternating days a week, compulsory on weekends.
• Work 8 hours with 1 hour meal break for standard shift or extended shift occasionally.
• Basic understanding of sales principles and customer service practices.
• Strong communications, presentation and interpersonal skills.
• Friendly, enthusiastic and pro-active personality.
• Interest to read up relevant product background and build knowledge to be able to give correct advice to customers.
• Minimum higher secondary, ‘N/O’ level certification or 1 Year retail sales experience.
• Competent in MS Office and able to use / learn Brochure Design Tools is a plus.
• Keen in Home Furnishing & Decoration knowledge is advantageous.