Fund Connect: Client Service & Production Support

State Street Corporation; Singapore; Híbrido; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

State Street Corporation is seeking a Fund Connect Support Specialist in Singapore to deliver client service and production support for Fund Connect. The role combines operational judgment, technical aptitude, and effective coordination across clients, business partners, and technology teams.

You will onboard money market clients, support ETF offerings, and collaborate with the Fund Connect development team to ensure data integrity, timely responses, and smooth operations for a global,

Formación

• Bachelor’s degree in finance, accounting, economics, or related field or equivalent professional experience in financial services.
• Demonstrated client service experience.
• Strong technical aptitude and proficiency with a broad range of applications including Microsoft Office, Grafana, Freshdesk, Microsoft Teams.

Responsabilidades

• Support onboarding of new money market clients and ETF offerings on Fund Connect.
• Coordinate data setup and maintenance with Fund Connect development team and client operators.
• Investigate and resolve client inquiries and production issues.
• Review fund information on the platform for completeness and accuracy; monitor data integrations.
• Provide platform training to operators and participate in testing/training for new features.

Conocimientos

Client service

Attention to detail

Communication skills

Cross-functional coordination

Technical aptitude

Educación

Bachelor’s degree in finance, accounting, economics, or related field

Herramientas

Microsoft Office

Grafana

Freshdesk

Microsoft Teams

Descripción del empleo

State Street Corporation is seeking a Fund Connect Support Specialist in Singapore to deliver client service and production support for Fund Connect. The role combines operational judgment, technical aptitude, and effective coordination across clients, business partners, and technology teams.

You will onboard money market clients, support ETF offerings, and collaborate with the Fund Connect development team to ensure data integrity, timely responses, and smooth operations for a global,