Functional Consultant

TATA CONSULTANCY SERVICES ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

TATA CONSULTANCY SERVICES ASIA PACIFIC PTE. LTD. seeks a Domain Consultant – Retail Supply Chain to drive KPI dashboards and reporting modernization from Excel to a cloud BI platform on GCP/Looker. Deep retail knowledge and strong analytical skills are required to translate business needs into technical specs.

You will lead workshops with senior stakeholders, map KPIs, and collaborate with data engineers to deliver scalable insights for COO-level decision making.

Qualifications

• Strong retail domain knowledge in Supply Chain, Sourcing and eCommerce.
• Expertise in KPI frameworks, dashboard design and BI tools.
• Familiarity with cloud data platforms (GCP) and data integration.

Responsibilities

• Conduct workshops with senior business stakeholders to capture KPI requirements and dashboard expectations.
• Analyze current reporting processes and identify gaps for automation and optimization.
• Define business use cases, personas, and decision-making scenarios supported by dashboards.
• Collaborate with data engineering to map source systems and data attributes for KPIs.
• Design dashboard visualization requirements (layouts, filters, drill-downs, interactivity).
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Ensure alignment with business objectives and strategic goals.
• Support UAT planning and identify key power users for validation.

Skills

Retail domain knowledge

KPI design

Dashboard visualization

BI tools

Stakeholder management

Requirements gathering

Communication

Education

Bachelor degree or equivalent

Tools

GCP

Azure

Looker

BI tools

ETL

Data integration

Job description

1 Role

Domain Consultant – Retail Supply Chain

2 Functional Skill set

Retail Operations, Supply Chain Management, Business Analysis

3 Technical Skill Set

Cloud & Data platforms (GCP, Azure Power BI, GCP), BI tools, Oracle

4 Experience Range

15+ years (with 5+ in Data & Analytics projects)

5 Certifications

PSPO, MS Data Analyst Power BI, Azure & Google Cloud Certifications, Business Analysis, Management consulting, Data Science and Gen AI

6 Location

Singapore

Role

Domain Consultant – Retail Supply Chain& KPI Analytics

Technical Skill Set

• Retail domain expertise (Supply Chain, Sourcing, eCommerce)
• KPI design and dashboard visualization (BI tools)
• Data platforms (GCP and Azure)
• Understanding of data integration, ETL, and source systems
• Business process and Valuestream mapping and requirements gathering

Experience Range

• 15+ years overall IT experience
• 10+ years in Retail domain(Supply Chain, Sourcing, eCommerce)
• Strong exposure to analytics and reporting transformation projects

Certifications

• Agile/Scrum PSPO, Business Analysis (BCS), Data Analytics certifications – Azure, Cloud Fundamentals(Azure)

Location

• Singapore

Role Overview

As Domain Consultant acts as the bridge between business stakeholders and technical teams, driving the transformation of KPI dashboards and reporting from manual Excel-based processes to a modern BI platform on GCP and Google Enterprise Looker. This role requires deep retail supply chain knowledge, strong analytical skills, and the ability to translate business needs into actionable technical requirements.

Key Responsibilities

• Conduct workshops with senior business stakeholders (COO, Directors) to capture KPI requirements, pain points, and dashboard expectations.
• Analyze current reporting processes and identify gaps for automation and optimization.
• Define business use cases, personas, and decision-making scenarios supported by dashboards.
• Collaborate with data engineering teams to map source systems and data attributes for KPIs.
• Design dashboard visualization requirements (layouts, filters, drill-downs, interactivity).
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Ensure alignment with business objectives and strategic goals.
• Support UAT planning and identify key power users for validation.

Required Skills & Qualifications

• Strong retail domain knowledge(Supply Chain, Sourcing, eCommerce).
• Expertise in KPI frameworks, dashboard design, and BI tools (Google Enterprise Looker preferred).
• Familiarity with cloud data platforms (GCP).
• Excellent stakeholder management and facilitation skills.
• Ability to translate business requirements into technical specifications.
• Strong communication and presentation skills for C-level engagement.

Preferred Experience

• Leading analytics transformation projects in retail supply chain.
• Working with cross-functional teams (business, data engineering, BI developers).
• Exposure to data governance and quality frameworks.
• Experience in strategic workshops and executive-level discussions.

Key Competencies

• Strategic thinking and business acumen.
• Strong analytical and problem-solving skills.
• Ability to influence and drive consensus among senior stakeholders.
• Adaptability and continuous learning mindset.