Functional Consultant

Tata Consultancy Services (TCS); Singapore; On-site; SGD 220,000 - 360,000; Full time

Job summary

Tata Consultancy Services (TCS) in Singapore seeks a Domain Consultant for Retail Supply Chain and KPI Analytics. You will bridge business stakeholders and data teams to transform KPI dashboards from Excel to a modern BI platform on GCP and Looker.

Ideal candidates bring deep retail supply chain knowledge, strong analytics skills, and experience in analytics transformation projects with cross-functional teams.

Qualifications

• Deep retail domain knowledge in Supply Chain, Sourcing and eCommerce.
• Expertise in KPI frameworks and dashboard design for executive decision making.
• Strong stakeholder management and ability to translate business needs into tech specs.

Responsibilities

• Conduct workshops with senior stakeholders to capture KPI requirements and dashboard expectations.
• Analyze current reporting processes and identify gaps for automation and optimization.
• Define use cases, personas, and decision scenarios supported by dashboards.
• Collaborate with data engineering to map source systems and data attributes for KPIs.
• Design dashboard visualization requirements including layouts, filters, and interactivity.
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Align dashboards with business objectives and strategic goals.
• Support UAT planning and identify power users for validation.

Skills

Retail domain knowledge

KPI frameworks

BI design & dashboards

Stakeholder management

Requirements translation

Communication skills

Tools

Google Looker

GCP

Oracle

Job description

1 Role

Domain Consultant – Retail Supply Chain

2 Functional Skill set

Retail Operations, Supply Chain Management, Business Analysis

3 Technical Skill Set

Cloud & Data platforms (GCP, Azure Power BI, GCP), BI tools, Oracle

4 Experience Range

15+ years (with 5+ in Data & Analytics projects)

5 Certifications

PSPO, MS Data Analyst Power BI, Azure & Google Cloud Certifications, Business Analysis, Management consulting, Data Science and Gen AI

6 Location

Singapore

Role

Domain Consultant – Retail Supply Chain& KPI Analytics

Technical Skill Set

• Retail domain expertise (Supply Chain, Sourcing, eCommerce)
• KPI design and dashboard visualization (BI tools)
• Data platforms (GCP and Azure)
• Understanding of data integration, ETL, and source systems
• Business process and Valuestream mapping and requirements gathering

Experience Range

• 15+ years overall IT experience
• 10+ years in Retail domain(Supply Chain, Sourcing, eCommerce)
• Strong exposure to analytics and reporting transformation projects

Certifications

• Agile/Scrum PSPO, Business Analysis (BCS), Data Analytics certifications – Azure, Cloud Fundamentals(Azure)

Location

• Singapore

Role Overview

As Domain Consultant acts as the bridge between business stakeholders and technical teams, driving the transformation of KPI dashboards and reporting from manual Excel-based processes to a modern BI platform on GCP and Google Enterprise Looker. This role requires deep retail supply chain knowledge, strong analytical skills, and the ability to translate business needs into actionable technical requirements.

Key Responsibilities

• Conduct workshops with senior business stakeholders (COO, Directors) to capture KPI requirements, pain points, and dashboard expectations.
• Analyze current reporting processes and identify gaps for automation and optimization.
• Define business use cases, personas, and decision-making scenarios supported by dashboards.
• Collaborate with data engineering teams to map source systems and data attributes for KPIs.
• Design dashboard visualization requirements (layouts, filters, drill-downs, interactivity).
• Prioritize KPIs and dashboards for MVP and subsequent phases.
• Ensure alignment with business objectives and strategic goals.
• Support UAT planning and identify key power users for validation.

Required Skills & Qualifications

• Strong retail domain knowledge(Supply Chain, Sourcing, eCommerce).
• Expertise in KPI frameworks, dashboard design, and BI tools (Google Enterprise Looker preferred).
• Familiarity with cloud data platforms (GCP).
• Excellent stakeholder management and facilitation skills.
• Ability to translate business requirements into technical specifications.
• Strong communication and presentation skills for C-level engagement.

Preferred Experience

• Leading analytics transformation projects in retail supply chain.
• Working with cross-functional teams (business, data engineering, BI developers).
• Exposure to data governance and quality frameworks.
• Experience in strategic workshops and executive-level discussions.

Key Competencies

• Strategic thinking and business acumen.
• Strong analytical and problem-solving skills.
• Ability to influence and drive consensus among senior stakeholders.
• Adaptability and continuous learning mindset.